From No Way to A-OK: Resolving Conflicts with the Emotions First Approach
Edition: 1
Copyright: 2026
Pages: 200
Edition: 1
Copyright: 2026
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If you get upset when you have a conflict with someone, if your first reaction is “NO WAY!”, this book is for you. If you can’t stand conflict, don’t worry, you’ll become comfortable with it in no time! From No Way to A-OK offers a new and revolutionary way to work out your conflicts, by learning to understand your emotions and getting them to work for you, instead of against you. A groundbreaking method, called the Emotions First Approach, will give you all the tools, techniques, and skills you need to work things out with the least stress possible. The book doesn’t just provide a complete overview of the Emotions First Approach though, it shows you how to use it effectively in all your conflicts. You’ll learn what your emotions are telling you in a conflict and how that information can help you. You’ll learn ways to control your emotions and even become the best version of yourself in conflict. Conflict is unpredictable. It can be infuriating, frustrating, confusing, embarrassing, and even scary, but with the Emotions First Approach it’ll be A-OK! When you understand what your emotions are telling you, resolving conflict will be easier, you’ll have less anxiety, and you’ll achieve more of your goals. Turn your adversary into a counterpart by understanding their emotions and how to respond to them. Work together to get results, even when the stakes are high. Take control of your conflicts. Get from No Way to A-OK so you can get what you need out of conflict, come to terms with it, and live a more peaceful life.
Acknowledgements
Introduction – What is conflict?
Chapter 1 – What are your options? Knowing your possible paths through a conflict
Chapter 2 – How are you? Your emotions of bearing
Chapter 3 – What just happened? Your emotions of meaning
Chapter 4 – What’s at stake? Your emotions of survival
Chapter 5 – How can you achieve your goals? Your emotions of possibility
Chapter 6 – How do you work with your counterpart? Your emotions of aspiration
Chapter 7 – What are you OK with? Your emotions of conscience
Chapter 8 – How did it go? Your emotions of transformation
Chapter 9 – How do you handle the strain? Regulating your emotions
Chapter 10 – What about them? Your counterpart’s emotions and relationship building
Chapter 11 – How to get your way? Pushing past your counterpart
Chapter 12 – What if you need help? Who’s got your back
Chapter 13 – What if you can’t figure out your emotions? How to recognize them
Chapter 14 – Why are emotions so important? How the EFA works
Chapter 15 – When does it feel over? Achieving peace and acceptance
Appendix – How does conflict appear? The 9 faces of conflict
Recommended Readings
Index
Toran Hansen is an Adjunct Professor of social justice at Los Medanos College and was previously an Associate Professor of conflict resolution at Salisbury University and an Assistant Professor of conflict resolution at Nova Southeastern University. He has a PhD in social work and a Master’s degree in conflict resolution. He has over 20 years of experience as a mediator, trainer, facilitator, coach, and educator in the field of conflict resolution. Toran has published extensively on various topics, including mediation, family conflict, workplace conflict, and restorative justice. From No Way to A-OK: Resolving Conflicts with the Emotions First Approach represents the culmination of his work as a conflict scholar and practitioner, integrating insights from all his previous experiences to create a comprehensive and revolutionary approach to conflict resolution. Toran is a Returned Peace Corps Volunteer (Guinea, West Africa 1999-2001). He currently lives in California with his wife and three children.
"Toran Hansen's latest book, "From No Way to A-Ok" is a valuable contribution to the literature on getting along with others, even if we strongly disagree. Written in an enjoyable, conversational style with user-friendly "key points" highlighted, it places the center of attention on our own recognition and management of our own emotions, utilizing them as valuable data to "pull together" instead of "pulling apart."
Neil H Katz, PhD, Professor, Department of Conflict Resolution Studies, Nova Southeastern University and Professor Emeritus, Maxwell School, Syracuse University
"As a professor of conflict resolution for over two decades, I was truly inspired by From No Way to A-OK. Dr. Hansen brings a refreshing and1 much-needed focus to the emotional, relational, and moral dimensions of conflict, offering guidance that feels real, compassionate, and profoundly impactful. Written from the conflict party's perspective, it provides clarity and empowerment at moments when people need it most. It is the rare and exceptional kind of book I would confidently give to my friends and family to help them understand conflict and navigate it with confidence and calm."
Alexia Georgakopoulos, PhD, Professor of Conflict Resolution, Department of Conflict Resolution Studies, Nova Southeastern University
"In the book, "From No Way to A-OK: Resolving Conflicts with the Emotions First Approach," Dr. Hansen provides a much-needed perspective on conflict and conflict resolution. The book uniquely enhances the role of human emotions in conflict, negotiation, and conflict resolution by using strikingly original strategies. This book will greatly serve the needs of students in unveiling the foundations of conflict and conflict resolution."
Professor Jacques Koko, Chair of the Department of Conflict Analysis and Dispute Resolution at Salisbury University
If you get upset when you have a conflict with someone, if your first reaction is “NO WAY!”, this book is for you. If you can’t stand conflict, don’t worry, you’ll become comfortable with it in no time! From No Way to A-OK offers a new and revolutionary way to work out your conflicts, by learning to understand your emotions and getting them to work for you, instead of against you. A groundbreaking method, called the Emotions First Approach, will give you all the tools, techniques, and skills you need to work things out with the least stress possible. The book doesn’t just provide a complete overview of the Emotions First Approach though, it shows you how to use it effectively in all your conflicts. You’ll learn what your emotions are telling you in a conflict and how that information can help you. You’ll learn ways to control your emotions and even become the best version of yourself in conflict. Conflict is unpredictable. It can be infuriating, frustrating, confusing, embarrassing, and even scary, but with the Emotions First Approach it’ll be A-OK! When you understand what your emotions are telling you, resolving conflict will be easier, you’ll have less anxiety, and you’ll achieve more of your goals. Turn your adversary into a counterpart by understanding their emotions and how to respond to them. Work together to get results, even when the stakes are high. Take control of your conflicts. Get from No Way to A-OK so you can get what you need out of conflict, come to terms with it, and live a more peaceful life.
Acknowledgements
Introduction – What is conflict?
Chapter 1 – What are your options? Knowing your possible paths through a conflict
Chapter 2 – How are you? Your emotions of bearing
Chapter 3 – What just happened? Your emotions of meaning
Chapter 4 – What’s at stake? Your emotions of survival
Chapter 5 – How can you achieve your goals? Your emotions of possibility
Chapter 6 – How do you work with your counterpart? Your emotions of aspiration
Chapter 7 – What are you OK with? Your emotions of conscience
Chapter 8 – How did it go? Your emotions of transformation
Chapter 9 – How do you handle the strain? Regulating your emotions
Chapter 10 – What about them? Your counterpart’s emotions and relationship building
Chapter 11 – How to get your way? Pushing past your counterpart
Chapter 12 – What if you need help? Who’s got your back
Chapter 13 – What if you can’t figure out your emotions? How to recognize them
Chapter 14 – Why are emotions so important? How the EFA works
Chapter 15 – When does it feel over? Achieving peace and acceptance
Appendix – How does conflict appear? The 9 faces of conflict
Recommended Readings
Index
Toran Hansen is an Adjunct Professor of social justice at Los Medanos College and was previously an Associate Professor of conflict resolution at Salisbury University and an Assistant Professor of conflict resolution at Nova Southeastern University. He has a PhD in social work and a Master’s degree in conflict resolution. He has over 20 years of experience as a mediator, trainer, facilitator, coach, and educator in the field of conflict resolution. Toran has published extensively on various topics, including mediation, family conflict, workplace conflict, and restorative justice. From No Way to A-OK: Resolving Conflicts with the Emotions First Approach represents the culmination of his work as a conflict scholar and practitioner, integrating insights from all his previous experiences to create a comprehensive and revolutionary approach to conflict resolution. Toran is a Returned Peace Corps Volunteer (Guinea, West Africa 1999-2001). He currently lives in California with his wife and three children.
"Toran Hansen's latest book, "From No Way to A-Ok" is a valuable contribution to the literature on getting along with others, even if we strongly disagree. Written in an enjoyable, conversational style with user-friendly "key points" highlighted, it places the center of attention on our own recognition and management of our own emotions, utilizing them as valuable data to "pull together" instead of "pulling apart."
Neil H Katz, PhD, Professor, Department of Conflict Resolution Studies, Nova Southeastern University and Professor Emeritus, Maxwell School, Syracuse University
"As a professor of conflict resolution for over two decades, I was truly inspired by From No Way to A-OK. Dr. Hansen brings a refreshing and1 much-needed focus to the emotional, relational, and moral dimensions of conflict, offering guidance that feels real, compassionate, and profoundly impactful. Written from the conflict party's perspective, it provides clarity and empowerment at moments when people need it most. It is the rare and exceptional kind of book I would confidently give to my friends and family to help them understand conflict and navigate it with confidence and calm."
Alexia Georgakopoulos, PhD, Professor of Conflict Resolution, Department of Conflict Resolution Studies, Nova Southeastern University
"In the book, "From No Way to A-OK: Resolving Conflicts with the Emotions First Approach," Dr. Hansen provides a much-needed perspective on conflict and conflict resolution. The book uniquely enhances the role of human emotions in conflict, negotiation, and conflict resolution by using strikingly original strategies. This book will greatly serve the needs of students in unveiling the foundations of conflict and conflict resolution."
Professor Jacques Koko, Chair of the Department of Conflict Analysis and Dispute Resolution at Salisbury University