PRINCIPLES OF HEALTHCARE QUALITY MANAGEMENT: TOOLS AND APPLICATIONS introduces readers to the different aspects of quality management in healthcare. The content prompts readers to evaluate how quality is defined, measured, and improved by providing in-depth discussion about accreditation, regulation, data measurement, and quality improvement models.
Features boxes and multimedia elements give readers the opportunity to further consider the application of chapter concepts.
Chapter 1: Introduction to Quality Improvement
Chapter 2: An Overview of Quality Improvement and Accreditation
Chapter 3: The Healthcare Industry: Structure, History, and Continuous Quality Improvement
Chapter 4: Accreditation, Regulation, and Agencies of Healthcare Quality
Chapter 5: Data Resources
Chapter 6: Measuring Performance
Chapter 7: Two Methods of Quality Improvement: Six Sigma and Lean Theory
Chapter 8: Real-World Aspects of Quality Improvement
Glossary
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