Chapter One – The World of Conflict
Chapter Two – Philosophical Grounding for Approaching Conflict
Chapter Three – Communication Theory
Chapter Four – Privileging Communication
Chapter Five – Understanding Trust and Conflict Situations
Chapter Six– Patterns and Styles in Conflict Situations
Chapter Seven – Elevating Listening
Chapter Eight – Staying at the Table During Personal Conflicts
Chapter Nine – Major Conflict Interventions
Chapter Ten – Transformation of Self Competence and Conflict