Chapter 1 - The Importance of Communication Skills
Chapter Objectives
Communicating and Breathing are Not the Same
The Necessity of Effective Expression
A Short History of Communication: The Relevance of the Ancients
Chapter Review
Epilogue
Chapter 2 - Developing and Presenting the Message
Chapter Objectives
Why Develop Speaking Skills
Choosing a Topic
Topic Selection: A Process
The Introduction, Body, and Conclusion
Organization Through Outlining
The Presentation Aid
The Ethos, Logos, and Pathos
Chapter Review
Activities
Chapter 3 - Managing Fear of Public Speaking
Chapter Objectives
Why Do I Need to Know How to Present in Public?
Why Do I Get So Anxious?
How Can I Manage My Speech Anxiety?
Building Community and Reducing Communication Apprehension: A Case Study Approach (Tillson, 1995)
Chapter 4 - Audience Adaptation, Research, and Supporting Materials
Chapter Objectives
Adapting Your Presentation to Your Audience
How to Analyze Your Audience
Building Your Case and Selling Your Ideas
Conducting Research
What Types of Supporting Material Could I Use?
Ethics: Am I Telling the Truth?
Building Main Ideas and Citing Sources
Activities
Chapter 5 - Putting It All Together: Organization and Outlining
Chapter Objectives
Getting Started...
Outlining
Chapter Review
Example Outline - Informative Speech
Example Speaking Note
Activities
Chapter 6 - Introductions and Conclusions
Chapter Objectives
Introduction
Starting Your Presentation - The Introduction
Ending Your Presentation - The Conclusion
Chapter Review
Activities
Chapter 7 - Powering Your Presentation with Presentational Support
Chapter Objectives
The Power of Presentational Support
The Purpose of Presentational Support
Types of Presentational Supports
Presentation Software: PowerPoint or Prezi?
Overall Delivery with Multimedia Presentations
Guidelines for Presentational Support
Activities
Chapter 8 - Delivery: It’s Not Only What You Say but How You Say It
Chapter Objectives
Four Ways to Deliver Your Presentation
Verbal Delivery
Visual Delivery
Delivery in Mediated Communication Settings
Ethics
Activities
Chapter 9 - Team Presentations
Chapter Objectives
Groups and Teams in Organizations
Team Presentations
Chapter Review
Chapter 10 - Persuasive Presentations
Chapter Objectives
The Challenge of the Persuasive Presentation
What is Persuasion?
Knowing Your Goals: What Do I Want My Audience to Do?
How to Identify Your Persuasive Goals
Analyzing Your Audience and Adapting Your Goals
Audience Analysis - The Key to Persuasion!
Creating Your Argument - Using Credibility, Logical Reasoning, and Emotional Appeals
Developing Your Arguments
Using Cognitive Dissonance to Motivate Your Audience
Ethical Considerations of Persuasive Speaking
Chapter Review
Activities
Chapter 11 - Competent Communication with Technology
Chapter Objectives
Competent Communication with Technology
Technology in Face-to-Face Settings
Speaking with Technology Remotely
Pitfalls to Avoid when Speaking with Technology
Chapter Review
Activities
Chapter 12 - Your Career: Communicating, Listening, and Leading
Chapter Objectives
"And Now Presenting... Your Career!"
Ethos, Pathos, and Logos at Work
Follow the Leader
Communication Creates Change (... or What's the Point?)
Communication Drives Success
The 5 P's of Great Leaders
Listening for Leadership
Chapter Review