Sensible Listening: The Key to Responsive Interaction is a proven, practical guide for effective listening. This texts helps students develop responsive interactions that are thoughtful, dynamic, and accurate by listening logically and reasonably—making sense—and second, by bringing all five senses into the listening process.
Sensible Listening is divided into two parts in a “theory-practice” format.
- Part One—The Nature of Sensible Listening—explores the major theories and parameters of listening.
- Part Two—Practicing Sensible Listening—simulates the actual activity.
Additionally, at the end of each chapter are Awareness Exercises. These assignments increase involvement and identity with chapter topics by helping students understand how listening principles are often at the center of everyday interactions. In addition to generating involvement with the aspects of listening, the responses to these exercises are excellent discussion starters and are useful for evaluating students’ grasp of the chapter content.
Preface
Acknowledgments
Part One The Nature of Sensible Listening
Chapter 1 Listening in Organizations
Chapter 2 Listening and the Process of Communication
Chapter 3 Listening Holistically
Chapter 4 Listening and Mediated Communication
Chapter 5 Listening to Communication Movement
Chapter 6 Listening to Ourselves
Chapter 7 Listening and Personality
Chapter 8 Listening and Stress
Part Two Practicing Sensible Listening
Chapter 9 Listening Comprehensively
Chapter 10 Listening Therapeutically
Chapter 11 Listening Critically
Chapter 12 Listening as a Consumer
Chapter 13 Listening Appreciatively
Chapter 14 Listening in a Partnership
Chapter 15 Cross-Cultural Listening
Chapter 16 Listening Improvement: A Summary of the Book
Index
Paul
Kaufmann
Paul Kaufmann, Ph.D., Professor Emeritus, was on the faculty at Iowa State University for thirty-three years. During that time he served as professor-in-charge of the Interpersonal and Rhetorical Communication Area and supervised student teachers. In addition, he developed courses in Listening, Audience Analysis, Leadership, and Communication for The Classroom Teacher. Dr. Kaufmann continues to consult nationally and internationally mainly on topics related to listening. He also sharpens his listening skills as a glider flight instructor and FAA glider pilot examiner.