Chapter 1 Production and Operations Management Paradigm
1.1 Production Paradigm
1.2 Microeconomics
1.3 Production Activities and Production Types
1.4 Operations Paradigm
1.5 Planning
1.6 Controlling and Forecasting
1.7 Putting it All Together
1.8 Final Rule of Thumb in Business
1.9 Key Words
1.10 Thinking Outside the Box
Chapter 2 What is This Thing Called Business?
2.1 Ancient Rome
2.2 Modern Day Monopoly and Monarchy
2.3 Rule Britannia
2.4 What Has Been Learned from the Past
2.5 Business Enterprise-Identification Phase
2.6 So You Want to Start a Business
2.7 Other Important Business Items
2.8 Final Rule of Thumb in Business
2.9 Key Words
2.10 Thinking Outside the Box
Chapter 3 Business Enterprise Techniques – Analysis Phase – PART I
3.1 Quantitative vs Qualitative Tools
3.2 Quantitative Techniques
3.3 Waiting-In-Line Queueing Analysis
3.4 History of Queues
3.5 Types of Queues
3.6 Queuing Behaviors
3.7 Final Thoughts on Queuing
3.8 Forecasting
3.9 Final Thoughts on Forecasting
3.10 Inventory Management
3.11 Final Thoughts on Inventory Management
3.12 Sales and Operations Planning
3.13 Tactical Planning
3.14 Production Planning
3.15 Final Thoughts on Sales and Operations Planning
3.16 Scheduling
3.17 Final Thoughts on Scheduling
3.18 Quantitative Techniques
3.19 Lean Principles (Past, Present, Future)
3.20 Final Thoughts on Lean Principles
3.21 Key Words
3.22 Thinking Outside the Box
Chapter 4 Business Enterprise – Product-Process Analysis Phase – PART 2
4.1 Product Vs. Process
4.2 Product-Process Matrix
4.3 Final Rule of Thumb on Product-Process
4.4 Key Words
4.5 Thinking Outside the Box
Chapter 5 Business Enterprise-Design Phase
5.1 Types of Layouts
5.2 Design Layout Techniques
5.3 Final Rule of Thumb on Facility Layouts
5.4 Key Words
5.5 Thinking Outside the Box
Chapter 6 Other Planning Tools MRP and ERP
6.1 History of MRP and ERP
6.2 Advantages of MRP
6.3 Disadvantages of MRP
6.4 Advantages of ERP
6.5 Disadvantages of ERP
6.6 Final Rule of Thumb on MRP and ERP
6.7 Key Words
6.8 Thinking Outside the Box
Chapter 7 Simulation Exercises-Decisions and more Decisions
7.1 What Processes and Subprocesses Do Manufacturers Look At?
7.2 What is a Process Flowchart?
7.3 Steps in Creating a Process Flowchart
7.4 Ready, Get Set, Practice