1 Leadership and Communication
Leadership: At the Center of Human Relationships
Defining Leadership
Viewing Leadership from a Communication Perspective
2 Business Communication
What is Business Communication?
The Communication Model
Communication Apprehension
3 Group Communication
Group Communication in Group Scholarship
Group Communication Theories
Groups in Organizations
4 Culture
Corporate Culture
Global Culture
Understanding Your Audience
5 Generations in the Workplace
Baby Boomers
Generation X
Millennials
Generation Z
Understanding Your Audience
6 Listening
Active Listening
Effective Listening
7 Non-Verbal Communication
Characteristics
Types of Non-Verbal Communication
Tips for Non-Verbal Communication in Presentations
Non-Verbal Communication in Digital Spaces
8 Presentations
Professional Presentations
Group Presentations
Panel Discussions
Informative Presentations
Persuasive Presentations
9 Technology and Artificial Intelligence
Past, Present, Future
Pros and Cons
Uses in Professional Communication Settings
10 Social Media and the Digital World
Platforms
Pros and Cons
Presentation Aids
11 Interviews and Resumes
Interviews
Online Interviews
In-Person Interviews
STAR Method
Resumes
Clear and Concise
12 Authenticity
Who Are You in the Workplace
Perception Process
Constructs
Improving Our Perceptions
13 Work-Life Balance
Boundaries
Well-Being
Mental
Physical
Financial
Glossary
