Technical Communication Field Guide
Edition: 1
Copyright: 2019
Pages: 66
Edition: 1
Copyright: 2019
Pages: 66
Choose Your Format
$46.31
Ebook
$23.15
Clear communication is a requirement in academics, the workplace, and daily interactions.
Technical Communication Field Guide provides the context and tools necessary to help you become a clear and effective communicator. This brief introduction to technical communication will provide you with an understanding of what technical communication is and why it is a critical skill for you to practice and refine.
CHAPTER ONE: AN INTRODUCTION TO TECHNICAL COMMUNICATION
How to Use This Book
What Is Technical Communication?
Why Technical Communication Matters
Core Concepts of Technical Communication
Common Types of Technical Communication
The Technical Writing Process
Step-by-Step Technical Writing Process
Case Study: Workplace Research and Reporting
CHAPTER TWO: AUDIENCE AND PURPOSE
Get to Know Your Audience
Audience Analysis
Primary vs Secondary Audiences
Finding Your Purpose
Call-to-Action
Purpose-Driven Content
Putting It All Together
Case Study: Community Park Proposal
CHAPTER THREE: DOCUMENT ORGANIZATION AND DESIGN
Principles of Organization
Topic Sentences
Support Paragraphs
Paragraph Unity and Coherence
Paragraph Length
Elements of Organization
Principles of Design
Importance of Information
Focus
Meaning
Redundancy and Clarity
Elements of Design
Putting It All Together
Case Study: A New Company Handbook
CHAPTER FOUR: RESEARCH, DOCUMENTATION, AND SUMMARY
The Research Process
The Purpose of Research
Stages of Research
Documenting Your Findings
Finding Relevant Sources
Source Credibility
The Note Taking Process
Summarizing the Research
Summary Expectations
Summary Process
Case Study: Proposing Solutions
CHAPTER FIVE: REVISING AND EDITING
Iteration
Peer Review
Editing vs Revising
Revising Process
Editing Process
Best Practices for Editing, Revising, and Review
Case Study: Incorporating Feedback
CHAPTER SIX: BUSINESS COMMUNICATION PRINCIPLES
Business Writing
Formal Communication
Memos
Reports
Informal Communication
E-mails
E-mail Best Practices
Instant and Text Messaging
Getting the Job
Résumés
Cover Letters
Networking
Interview and Negotiation
Case Study: Job Opportunity
APPENDIX: CHECKLISTS AND GUIDES
Document Usability
Audience Analysis Matrix
Organization and Design Best Practices
Summary Checklist
Editing Checklist
Résumé Checklist
Report Checklist
Guides and Samples
Peer Review Guidelines
Sample Outline
Image/Graph Labeling Sample