Technical Communication as Problem Solving helps students master the art of communicating to help people get things done. It broadens students’ concept of writing by introducing them to the five foundations of technical communication: problem solving, rhetoric, design, style, and ethics. Students also learn the genre conventions of technical communication.
Through this textbook, students practice using a research-based, problem-solving approach to technical communication, writing rhetorically grounded documents, and integrating design, problem solving, and project management to create effective documents. This e-book also includes model documents of varying complexity to assist student learning, and it includes examples of service learning projects easily adaptable to a variety of learning situations.