Value-Based Problem Solving provides a practical framework for addressing organizational challenges through ethical, collaborative decision-making. The book covers the complete problem-solving process, including defining organizational problems, using values and scenarios to guide decisions, identifying root causes, engaging stakeholders, developing and evaluating solutions, implementing action plans, and building effective problem-solving teams. It concludes with references, templates, and supporting resources to help readers apply these methods in real-world organizational settings.
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Chapter 1 Solving Organizational Problems
Chapter 2 Using Organizational Values and Scenarios
Chapter 3 Identifying the Problem
Chapter 4 Involving Stakeholders
Chapter 5 Identifying and Analyzing Causes
Chapter 6 Creating and Selecting Solutions
Chapter 7 Implementing Solutions
Chapter 8 Developing Problem Solving Teams
References
Index
About the Authors
Templates
Kathleen M
Wilburn
Dr. Kathleen M. Wilburn, professor of management at St. Edward's University, teaches courses in Managerial Problem Solving, Managing the Organization, and Scenario Planning in the MBA program. She has management experience in the private and public sectors. She holds MAs in English and Psychology and an Ed.D. in Higher Education Administration from the University of Southern California.
H Ralph
Wilburn
Dr. H. Ralph Wilburn is an assistant professor of management in the MBA program at St. Edward's University. He teaches courses in Managerial Problem Solving, Managing the Organization, and Organizational Behavior. He holds a Ph.D. from The University of Texas at Austin and an MA in Human Resources Management from Pepperdine University. His work experience includes management of training functions in the United States Air Force.