Workplace Communication Skills
Edition: 1
Copyright: 2025
Pages: 36
Choose Your Format
$20.00 USD
Do you know the skills employers need and want for their organizations?
The answer might surprise you. Out of the top fifteen skills that employers list, twelve are soft skills and only three are hard skills. Workplace Communication Skills remain top priority because they aid in building relationships, fostering teamwork, achieving common goals, sharing content, managing stress, and maintaining high morale within the organization.
How are your Workplace Communication Skills?
This powerhouse workbook is packed with unique strategies and tips for improving communication skills designed especially for the workforce:
- Learn to introduce yourself so others remember you.
- Explore the top fifteen skills employers want.
- Discover the difference between verbal and nonverbal communication.
- Interpret nonverbal cues: paralanguage, kinesics, proxemics, chronemics, haptics.
- Create an awareness of Intrapersonal, Interpersonal, and Intercultural skills.
- Understand effective listening steps, types, and habits.
- Take a listening assessment to determine the type of listener you are.
- Become a more effective speaker by planning and delivering speeches.
- Create a winning elevator pitch.
- Discover opportunities for workplace speaking.
Dr. Penny Joyner Waddell is an author and corporate trainer for speech, communication, and leadership skills. A proud Georgia native, Dr. Waddell works with local, state, national, and global industries preparing them to become workforce ready.
Experience working with adult students in the classroom and being an administrator in one of our nation’s most celebrated technical colleges have provided Dr. Waddell with an excellent background in preparing others for workplace challenges. She continues to break ground creating instructional materials to reach youth and adult audiences as well as business professionals as they develop skills to achieve personal and professional goals.
Dr. Waddell has been awarded the National Communication Association’s Community College Educator of the Year, Georgia’s Presidential Award from Toastmasters International, Technical College System of Georgia’s Rick Perkins Award for Excellence in Teaching, and SkillsUSA National Educator of the Year Award for Career and Technical Colleges.
When she is not writing books and leading workshops, Penny loves spending time with her husband, Bill, their three daughters, sons-in-law, grandchildren, extended family, friends, and an excessive number of pets. Bill and Penny enjoy traveling all over the world and nurturing their small apiary farm to harvest enough local honey for family, friends, and acquaintances.
“Effective Communication Skills are important for leaders responsible for communicating with sponsors, donors, parents, and students. As an AJGA representative, their contributions toward day-to-day and large event operations reflect who we are as an organization.”
Lauren Shelly, American Junior Golf Association, Director of Training
“Dr. Penny Waddell is like a sommelier of communication skills: knowledgeable and accurate. She has shown me the foundational format of developing and organizing a speech and coached me to become a 2x Gold Medalist in two different speech categories. Her formula works!”
Trevell Pittman, SkillsUSA National Speech Gold Medalist and American Airlines
Do you know the skills employers need and want for their organizations?
The answer might surprise you. Out of the top fifteen skills that employers list, twelve are soft skills and only three are hard skills. Workplace Communication Skills remain top priority because they aid in building relationships, fostering teamwork, achieving common goals, sharing content, managing stress, and maintaining high morale within the organization.
How are your Workplace Communication Skills?
This powerhouse workbook is packed with unique strategies and tips for improving communication skills designed especially for the workforce:
- Learn to introduce yourself so others remember you.
- Explore the top fifteen skills employers want.
- Discover the difference between verbal and nonverbal communication.
- Interpret nonverbal cues: paralanguage, kinesics, proxemics, chronemics, haptics.
- Create an awareness of Intrapersonal, Interpersonal, and Intercultural skills.
- Understand effective listening steps, types, and habits.
- Take a listening assessment to determine the type of listener you are.
- Become a more effective speaker by planning and delivering speeches.
- Create a winning elevator pitch.
- Discover opportunities for workplace speaking.
Dr. Penny Joyner Waddell is an author and corporate trainer for speech, communication, and leadership skills. A proud Georgia native, Dr. Waddell works with local, state, national, and global industries preparing them to become workforce ready.
Experience working with adult students in the classroom and being an administrator in one of our nation’s most celebrated technical colleges have provided Dr. Waddell with an excellent background in preparing others for workplace challenges. She continues to break ground creating instructional materials to reach youth and adult audiences as well as business professionals as they develop skills to achieve personal and professional goals.
Dr. Waddell has been awarded the National Communication Association’s Community College Educator of the Year, Georgia’s Presidential Award from Toastmasters International, Technical College System of Georgia’s Rick Perkins Award for Excellence in Teaching, and SkillsUSA National Educator of the Year Award for Career and Technical Colleges.
When she is not writing books and leading workshops, Penny loves spending time with her husband, Bill, their three daughters, sons-in-law, grandchildren, extended family, friends, and an excessive number of pets. Bill and Penny enjoy traveling all over the world and nurturing their small apiary farm to harvest enough local honey for family, friends, and acquaintances.
“Effective Communication Skills are important for leaders responsible for communicating with sponsors, donors, parents, and students. As an AJGA representative, their contributions toward day-to-day and large event operations reflect who we are as an organization.”
Lauren Shelly, American Junior Golf Association, Director of Training
“Dr. Penny Waddell is like a sommelier of communication skills: knowledgeable and accurate. She has shown me the foundational format of developing and organizing a speech and coached me to become a 2x Gold Medalist in two different speech categories. Her formula works!”
Trevell Pittman, SkillsUSA National Speech Gold Medalist and American Airlines