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Megacities: The New Global Community
Author(s): Wendy Slone
, basic_htmlThe Other American Governments: Tribal Governments in Transition from Dependency to Sovereignty
By: Oneida Meranto
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Customer Experience Management: Enhancing Experience and Value through Service Management
By: Jay Kandampully
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Customer Experience Management: Enhancing Experience and Value through Service Management
Author(s): Jay Kandampully
Although a nascent field of research, customer experience management has become an important research and management topic in today’s interconnected world… Customers are no longer passive participants of the firm’s value proposition, but are actively involved in the co-creation and co-owners...Research for Writers: Advanced English Composition
Author(s): Charles D Smires, Margo L Martin
Research for Writers: Advanced English Composition guides students through the research-writing process and documentation formats used in a variety of disciplines beyond the freshman English composition class. It provides a broader range of basic research and writing concepts. This book will present...Animal Science Lab Manual
Author(s): Marlon Knights
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