Public Relations Principles: Bridging Theory to Practice

Edition: 2

Copyright: 2025

Pages: 410

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New Second Edition Now Available!

Designed as a core textbook for introductory public relations courses, Public Relations Principles: Strategies for Professional Success provides students with a solid foundation in public relations in a variety of contexts.

With possible uses in various industries such as health care, education, human resources, and marketing, the public relations practices covered in Public Relations Principles: Bridging Theory to Practice are designed to address the needs of today’s students by preparing them with the public relations skills and best practices for a variety of careers.

Available in print and eBook versions, Public Relations Principles: Bridging Theory to Practice:

  • covers all relevant concepts and theories in the field while engaging today’s students by developing communication skills through application.
  • enhances critical thinking skills and improves student’s communication choices and strategies given the public relations context.
  • discusses the greatest challenges students will face in the modern world of public relations while also providing communication strategies to overcome each challenge.
  • emphasizes the importance of ethics in public relations.
  • helps students explore career options in public relations across industries.

Preface 
About the Authors

Chapter 1 Understanding Public Relations: A Brief History 
Chapter Outline 
Chapter Objectives 
Defining Public Relations 
The History of Public Relations 
Types of Public Relations 
Employee Relations 
Consumer Relations 
Investor Relations 
Community Relations 
Media Relations 
Public Affairs 
Crisis Communication 
Public Relations as a Career 
Strategies for Professional Success 
Executive Summary 
Key Terms 
Reflection Questions 
References 

Chapter 2 Public Relations Ethics 
Chapter Outline 
Chapter Objectives 
Defining Ethics 
The Importance of Ethics in Public Relations 
Public Relations Ethics 
PRSA Code of Ethics 
The Page Principles 
IPRA Code of Conduct 
Ethical Considerations 
Adapting to the Audience 
Communicating with Honesty and Transparency 
Encouraging Dialogue 
Ethical Responsibility 
Ethical Responsibility Strategies 
The Situational Perspective 
Strategies for Professional Success 
Executive Summary
Key Terms 
Reflection Questions 
References 

Chapter 3 Public Relations Theory 
Chapter Outline 
Chapter Objectives 
Understanding Theory 
Excellence Theory
News Framing Theory 
Corporate Apologia 
Situational Crisis Communication Theory 
Image Repair Theory 
Strategies for Professional Success 
Executive Summary 
Key Terms 
Reflection Questions 
References 

Chapter 4 Public Relations Research 
Chapter Outline 
Chapter Objective 
Reasons for Learning 
Research Methods 
Approaches to Research 
Qualitative Methods 
Collecting Data 
Analyzing Data 
Concerns with Qualitative Research
Quantitative Methods
Collecting Data 
Analyzing Data 
Concerns with Quantitative Research 
Strategies for Professional Success 
Executive Summary 
Key Terms 
Reflection Questions 
References 

Chapter 5 Strategic Communication Processes 
Chapter Outline 
Chapter Objectives 
The Four-Step Public Relations Process 
Research 
Planning 
Implementation 
Establishing a Budget 
Creating a Calendar 
Assigning Staffing Duties 
Evaluation 
The Crisis Life Cycle 
Pre-Crisis 
Crisis Event 
Post-Crisis 
PR Event Planning 
Planning 
Execution 
Speaker Considerations 
Tips for Hosting Impromptu Meetings 
Tips for Hosting Media Events 
Pleasantries and Evaluation Strategies for Professional Success 
Executive Summary 
Key Terms 
Reflection Questions 
References 

Chapter 6 Public Relations Writing 
Chapter Outline 
Chapter Objectives 
Academic Writing vs. PR Writing
News Releases 
Standard News Releases 
Types of New Releases 
News Release Format 
Social Media News Releases 
Social Media News Release Format 
Media Information Documents 
Backgrounders 
Fact Sheets 
Pitch Letters 
Media Advisories 
Media Kits 
Online Newsrooms 
Writing for the Public 
Public Service Announcements 
Blogs 
Strategies for Professional Success 
Executive Summary 
Key Terms 
Reflection Questions 
References 

Chapter 7 Conflict Management 
Chapter Outline 
Chapter Objectives 
Conflict Management 
Advocacy and Accommodation 
Defining Conflict 
Conflict versus Crisis 
Expressed Struggle 
Interdependence 
Perception
Incompatible Goals 
TRIP Model 
Topic Goals 
Relational Goals 
Identity Goals 
Process Goals 
Scarce Resources 
Interference 
PR Contexts for Conflict 
Interpersonal Conflict 
Intergroup Conflict 
Interorganizational Conflict 
Conflict Resolution in Public Relations 
Styles vs. Tactics 
Strategies 
Strategies for Professional Success 
Executive Summary 
Key Terms 
Reflection Questions 
References 

Chapter 8 Social Media 
Chapter Outline
Chapter Objectives 
Engaging Audiences on Social Media 
Understanding Your Target Audience 
Crafting Compelling Content 
Fostering Meaningful Interactions 
Leveraging Platform Features of Audience Engagement 
Establishing a Distinct Brand Identity on Social Media Platforms 
Defining Your Brand Identity 
Visual Branding Elements 
Effective Influencer Marketing on Social Media 
Understanding the Role of Influencer Marketing 
Finding the Right Influencers for Your Brand 
Developing Authentic Influencer Collaborations 
Driving Success with Social Media Analytics and Key Performance Indicators 
Leveraging Social Media Analytics 
Identifying Key Performance Indicators (KPIs) 
Strategies for Professional Success 
Executive Summary 
Key Terms 
Reflection Questions 
References 

Chapter 9 Public Relations and the Law 
Chapter Outline 
Chapter Objectives 
Free Speech Law 
First Amendment 
Commercial Speech 
Corporate Speech 
Defamation
Libel and Slander 
Defenses to Defamation Charges 
Invasion of Privacy 
Intrusion 
Misappropriation and False Light 
Types of Permission 
Relevant Government Agencies 
Federal Trade Commission 
Food and Drug Administration 
Securities and Exchange Commission 
National Labor Relations Board 
Additional Business Regulation 
Copyright Law 
Trademark Law 
Strategies for Professional Success 
Executive Summary 
Key Terms 
Reflection Questions 
References 

Chapter 10 Exploring Public Relations Contexts 
Chapter Outline 
Chapter Objectives 
Public Relations Contexts 
Corporations
Functions of Corporate Public Relations 
Executive Communications 
Crisis Management 
Corporate Reputation 
Corporate Social Responsibility 
Customer Relations 
Government 
The Role of Public Relations in Government 
Distinguishing Characteristics of Government PR 
Theoretical Approaches to Government and Political PR 
Political Public Relations and the Public Agenda 
Health Care 
The Role of Public Relations in Public Health 
Effective Public Health Messaging Strategies 
Public Health Threats and Crisis Communication 
Nonprofit Organizations 
Nonprofit Organizations Defined 
Functions of Nonprofit Public Relations
Challenges in Nonprofit Organizations 
Strategies in Nonprofit Organizations 
Strategies for Professional Success 
Executive Summary 
Key Terms 
Reflections Questions 
References 

Glossary

Index

Shawn Wahl

Dr. Shawn Wahl is the Founding Dean of the Judith Enyeart Reynolds College of Arts, Social Sciences, and Humanities (RCASH) and Professor of Communication at Missouri State University (MSU). Shawn’s most notable accomplishment in higher education leadership is facilitating the largest scholarship and structural private eight-figure gift in university history. He has served in the Dean role since 2017 and as Department Head of Communication at MSU from 2012 to 2017. Prior to MSU, he served as the Department Head of Communication, Mass Media & Theatre at Angelo State University and as the Founding Director of Graduate Studies at Texas A&M University, Corpus Christi. Dr. Wahl was the 2016 President of the Central States Communication Association (CSCA). He has authored numerous books, including Public Speaking: Essentials for Excellence; Nonverbal Communication for a Lifetime; The Communication Age: Connecting and Engaging; Business and Professional Communication: KEYS for Workplace Excellence; Persuasion in Your Life; Intercultural Communication in Your Life; Public Relations Principles: Bridging Theory and Practice and Organizational Communication:  Strategies for Success. He has published articles in Communication Education, Communication Research Reports, Communication Studies, Communication Teacher, Journal of Family Communication, and the Basic Communication Course Annual. Dr. Wahl and colleagues received the Distinguished Article Award: Instructional Development Division (IDD) National Communication Association (NCA), 2021. Shawn completed two executive leadership programs at the Harvard University Graduate School of Education, the Management Development Program (MDP, 2016), and the Institute for Educational Management (IEM, 2022). In addition, Shawn is an experienced organizational communication consultant and executive leadership coach in various industries (e.g., commodity trading, mining, oil and gas, and health care).

Michelle Maresh-Fuehrer
Michelle M. Maresh-Fuehrer, Ph.D., Associate Professor of Communication at Texas A&M University-Corpus Christi, has authored a variety of publications in the areas of crisis communication and public relations including a book, titled Creating Organizational Crisis Plans, book chapters in Persuasion in Your Life and The Handbook of Crisis Communication, and articles in national communication journals including Communication Teacher, Communication Education, and the American Communication Journal. She is Vice President of Public Relations of the Texas A&M University-Corpus Christi chapter of Phi Kappa Phi, Chair of Rotary International District 5930’s Public Relations (Image) Committee and Crisis Management Sub-Committee, and a member of Texas A&M University-Corpus Christi’s Campus Emergency Response Team. She is certified in Community Emergency Response by FEMA/U.S. Department of Homeland Security, and enjoys working as a public relations/crisis communication consultant for a variety of organizations.

New Second Edition Now Available!

Designed as a core textbook for introductory public relations courses, Public Relations Principles: Strategies for Professional Success provides students with a solid foundation in public relations in a variety of contexts.

With possible uses in various industries such as health care, education, human resources, and marketing, the public relations practices covered in Public Relations Principles: Bridging Theory to Practice are designed to address the needs of today’s students by preparing them with the public relations skills and best practices for a variety of careers.

Available in print and eBook versions, Public Relations Principles: Bridging Theory to Practice:

  • covers all relevant concepts and theories in the field while engaging today’s students by developing communication skills through application.
  • enhances critical thinking skills and improves student’s communication choices and strategies given the public relations context.
  • discusses the greatest challenges students will face in the modern world of public relations while also providing communication strategies to overcome each challenge.
  • emphasizes the importance of ethics in public relations.
  • helps students explore career options in public relations across industries.

Preface 
About the Authors

Chapter 1 Understanding Public Relations: A Brief History 
Chapter Outline 
Chapter Objectives 
Defining Public Relations 
The History of Public Relations 
Types of Public Relations 
Employee Relations 
Consumer Relations 
Investor Relations 
Community Relations 
Media Relations 
Public Affairs 
Crisis Communication 
Public Relations as a Career 
Strategies for Professional Success 
Executive Summary 
Key Terms 
Reflection Questions 
References 

Chapter 2 Public Relations Ethics 
Chapter Outline 
Chapter Objectives 
Defining Ethics 
The Importance of Ethics in Public Relations 
Public Relations Ethics 
PRSA Code of Ethics 
The Page Principles 
IPRA Code of Conduct 
Ethical Considerations 
Adapting to the Audience 
Communicating with Honesty and Transparency 
Encouraging Dialogue 
Ethical Responsibility 
Ethical Responsibility Strategies 
The Situational Perspective 
Strategies for Professional Success 
Executive Summary
Key Terms 
Reflection Questions 
References 

Chapter 3 Public Relations Theory 
Chapter Outline 
Chapter Objectives 
Understanding Theory 
Excellence Theory
News Framing Theory 
Corporate Apologia 
Situational Crisis Communication Theory 
Image Repair Theory 
Strategies for Professional Success 
Executive Summary 
Key Terms 
Reflection Questions 
References 

Chapter 4 Public Relations Research 
Chapter Outline 
Chapter Objective 
Reasons for Learning 
Research Methods 
Approaches to Research 
Qualitative Methods 
Collecting Data 
Analyzing Data 
Concerns with Qualitative Research
Quantitative Methods
Collecting Data 
Analyzing Data 
Concerns with Quantitative Research 
Strategies for Professional Success 
Executive Summary 
Key Terms 
Reflection Questions 
References 

Chapter 5 Strategic Communication Processes 
Chapter Outline 
Chapter Objectives 
The Four-Step Public Relations Process 
Research 
Planning 
Implementation 
Establishing a Budget 
Creating a Calendar 
Assigning Staffing Duties 
Evaluation 
The Crisis Life Cycle 
Pre-Crisis 
Crisis Event 
Post-Crisis 
PR Event Planning 
Planning 
Execution 
Speaker Considerations 
Tips for Hosting Impromptu Meetings 
Tips for Hosting Media Events 
Pleasantries and Evaluation Strategies for Professional Success 
Executive Summary 
Key Terms 
Reflection Questions 
References 

Chapter 6 Public Relations Writing 
Chapter Outline 
Chapter Objectives 
Academic Writing vs. PR Writing
News Releases 
Standard News Releases 
Types of New Releases 
News Release Format 
Social Media News Releases 
Social Media News Release Format 
Media Information Documents 
Backgrounders 
Fact Sheets 
Pitch Letters 
Media Advisories 
Media Kits 
Online Newsrooms 
Writing for the Public 
Public Service Announcements 
Blogs 
Strategies for Professional Success 
Executive Summary 
Key Terms 
Reflection Questions 
References 

Chapter 7 Conflict Management 
Chapter Outline 
Chapter Objectives 
Conflict Management 
Advocacy and Accommodation 
Defining Conflict 
Conflict versus Crisis 
Expressed Struggle 
Interdependence 
Perception
Incompatible Goals 
TRIP Model 
Topic Goals 
Relational Goals 
Identity Goals 
Process Goals 
Scarce Resources 
Interference 
PR Contexts for Conflict 
Interpersonal Conflict 
Intergroup Conflict 
Interorganizational Conflict 
Conflict Resolution in Public Relations 
Styles vs. Tactics 
Strategies 
Strategies for Professional Success 
Executive Summary 
Key Terms 
Reflection Questions 
References 

Chapter 8 Social Media 
Chapter Outline
Chapter Objectives 
Engaging Audiences on Social Media 
Understanding Your Target Audience 
Crafting Compelling Content 
Fostering Meaningful Interactions 
Leveraging Platform Features of Audience Engagement 
Establishing a Distinct Brand Identity on Social Media Platforms 
Defining Your Brand Identity 
Visual Branding Elements 
Effective Influencer Marketing on Social Media 
Understanding the Role of Influencer Marketing 
Finding the Right Influencers for Your Brand 
Developing Authentic Influencer Collaborations 
Driving Success with Social Media Analytics and Key Performance Indicators 
Leveraging Social Media Analytics 
Identifying Key Performance Indicators (KPIs) 
Strategies for Professional Success 
Executive Summary 
Key Terms 
Reflection Questions 
References 

Chapter 9 Public Relations and the Law 
Chapter Outline 
Chapter Objectives 
Free Speech Law 
First Amendment 
Commercial Speech 
Corporate Speech 
Defamation
Libel and Slander 
Defenses to Defamation Charges 
Invasion of Privacy 
Intrusion 
Misappropriation and False Light 
Types of Permission 
Relevant Government Agencies 
Federal Trade Commission 
Food and Drug Administration 
Securities and Exchange Commission 
National Labor Relations Board 
Additional Business Regulation 
Copyright Law 
Trademark Law 
Strategies for Professional Success 
Executive Summary 
Key Terms 
Reflection Questions 
References 

Chapter 10 Exploring Public Relations Contexts 
Chapter Outline 
Chapter Objectives 
Public Relations Contexts 
Corporations
Functions of Corporate Public Relations 
Executive Communications 
Crisis Management 
Corporate Reputation 
Corporate Social Responsibility 
Customer Relations 
Government 
The Role of Public Relations in Government 
Distinguishing Characteristics of Government PR 
Theoretical Approaches to Government and Political PR 
Political Public Relations and the Public Agenda 
Health Care 
The Role of Public Relations in Public Health 
Effective Public Health Messaging Strategies 
Public Health Threats and Crisis Communication 
Nonprofit Organizations 
Nonprofit Organizations Defined 
Functions of Nonprofit Public Relations
Challenges in Nonprofit Organizations 
Strategies in Nonprofit Organizations 
Strategies for Professional Success 
Executive Summary 
Key Terms 
Reflections Questions 
References 

Glossary

Index

Shawn Wahl

Dr. Shawn Wahl is the Founding Dean of the Judith Enyeart Reynolds College of Arts, Social Sciences, and Humanities (RCASH) and Professor of Communication at Missouri State University (MSU). Shawn’s most notable accomplishment in higher education leadership is facilitating the largest scholarship and structural private eight-figure gift in university history. He has served in the Dean role since 2017 and as Department Head of Communication at MSU from 2012 to 2017. Prior to MSU, he served as the Department Head of Communication, Mass Media & Theatre at Angelo State University and as the Founding Director of Graduate Studies at Texas A&M University, Corpus Christi. Dr. Wahl was the 2016 President of the Central States Communication Association (CSCA). He has authored numerous books, including Public Speaking: Essentials for Excellence; Nonverbal Communication for a Lifetime; The Communication Age: Connecting and Engaging; Business and Professional Communication: KEYS for Workplace Excellence; Persuasion in Your Life; Intercultural Communication in Your Life; Public Relations Principles: Bridging Theory and Practice and Organizational Communication:  Strategies for Success. He has published articles in Communication Education, Communication Research Reports, Communication Studies, Communication Teacher, Journal of Family Communication, and the Basic Communication Course Annual. Dr. Wahl and colleagues received the Distinguished Article Award: Instructional Development Division (IDD) National Communication Association (NCA), 2021. Shawn completed two executive leadership programs at the Harvard University Graduate School of Education, the Management Development Program (MDP, 2016), and the Institute for Educational Management (IEM, 2022). In addition, Shawn is an experienced organizational communication consultant and executive leadership coach in various industries (e.g., commodity trading, mining, oil and gas, and health care).

Michelle Maresh-Fuehrer
Michelle M. Maresh-Fuehrer, Ph.D., Associate Professor of Communication at Texas A&M University-Corpus Christi, has authored a variety of publications in the areas of crisis communication and public relations including a book, titled Creating Organizational Crisis Plans, book chapters in Persuasion in Your Life and The Handbook of Crisis Communication, and articles in national communication journals including Communication Teacher, Communication Education, and the American Communication Journal. She is Vice President of Public Relations of the Texas A&M University-Corpus Christi chapter of Phi Kappa Phi, Chair of Rotary International District 5930’s Public Relations (Image) Committee and Crisis Management Sub-Committee, and a member of Texas A&M University-Corpus Christi’s Campus Emergency Response Team. She is certified in Community Emergency Response by FEMA/U.S. Department of Homeland Security, and enjoys working as a public relations/crisis communication consultant for a variety of organizations.