Guest Service in the Hospitality Industry

Author(s): Paul Bagdan

The hospitality industry is a service industry that requires a unique blend of procedure, technique, and skill combined with the human element that is key to delivering quality guest service. It is both a science and an art. With a general approach incorporating insights from all areas of hospitalit...

The College Writing Handbook: From Composition to Career - Customized Version of the The Less-Is-More Handbook, designed specifically for Laurie Cannady at Hampton University

Author(s): Laurie Carter

African American Journey

Author(s): Jason Nichols

African American Journey is a concise history of African Americans.  It tells a story of perseverance and triumph in the face of enormous obstacles and challenges.  Readers will learn about key figures and events that help shape the United States and the world., basic_html

African American Literature Anthology: Slavery, Liberation and Resistance

Author(s): Kimberly Fain

New Publication Now Available!African American Literature Anthology: Slavery, Liberation, & Resistance includes texts from various rhetoricians who worked as abolitionists, speakers, writers, activists, and/or publishers of dissident literature. They all employ their rhetorical influence to argue ag...

Introduction to Water Resources

Author(s): Sam L. Laki, Krishnakumar V. Nedunuri, Ramanitharan Kandiah

Next to air, water is the most important natural resource present on Earth, and it is present in every living thing. It is time to treat this precious resource with the respect it truly deserves! Its sustainable use is more necessary than ever to satisfy essential needs of the growing world populati...

Islam and the Black Experience: African American History Reconsidered

Author(s): Mikal Nash

Islam and the Black Experience: African American History Reconsidered examines a facet of African history and blackness that often goes unexamined: a substantial portion of its roots lie in Islam.This publication analyzes the effect of Islamic blackness upon African America, from slavery to pop cult...

Introduction to African American Studies: An African Centered Historiography of African American History and Culture

Author(s): Karla D. Kirk

Critical Life Skills: A Florida Memorial University Guide to College and Career Success

Author(s): Idriss Abdoulaye

Critical Life Skills: A Florida Memorial University Guide to College and Career Success, a customized version of Thriving in College and Beyond (Cuseo et al), equips students with the skills they need to navigate successfully through university life. It seeks to help students make the transition to ...

21st Century Business Etiquette: From Getting a Job to Building a Career

Author(s): Alberta Thrash, Edwige G Sery

21st Century Business Etiquette: From Getting a Job to Building a Career examines some of the obvious and not so obvious tools individuals can use to build a successful business career. The book begins by examining what an individual needs to do to prepare themselves for their career beginning with ...

The Science of Psychology: An Introduction

Author(s): Tamara M.B. Williams

Psychology surrounds us all, is through us all, and whether we like it or not, seeks to describe, explain, predict and control the various aspects of our lives.This book introduces readers to the various scientific elements that outline the vast field of psychology. Did You Know vignettes bring the ...