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Customer Experience Management: Enhancing Experience and Value through Service Management
By: Jay Kandampully
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Customer Experience Management: Enhancing Experience and Value through Service Management
Author(s): Jay Kandampully
Although a nascent field of research, customer experience management has become an important research and management topic in today’s interconnected world… Customers are no longer passive participants of the firm’s value proposition, but are actively involved in the co-creation and co-owners...
Mathematics for Health Sciences
Author(s): Yixun Shi
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Sociology: The Basics
Author(s): Marjorie Donovan
Sociology: The Basics provides a sociological background for understanding society, day-to-day life, social structure, and contemporary social issues in the twenty-first century. With exposure to basic sociological perspectives and tools for understanding social life , people will arrive at and embr...
Where Was This Book When I Became a Parent? A Caretaker?s Condensed and Straight-Forward Guide to Enhancing Development Through Infancy
By: Lynne Goeldner
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Where Was This Book When I Became a Parent? A Caretaker?s Condensed and Straight-Forward Guide to Enhancing Development Through Infancy
Author(s): Lynne Goeldner
Groundbreaking Child Development Publication Now Available!Where Was This Book When I Became a Parent? A Caretaker's Condensed and Straight-Forward Guide to Enhancing Development Through Infancy is a valuable theoretically-based tool to enhance children’s development, especially during pregnancy.Whe...
Toward a More Perfect Union: Introduction to American Government
Author(s): PATRICK COATY
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Black Sexuality and Health: Exploring Issues of Race, Gender, Sex and Health in the 21st Century
By: Felecia Harris
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Black Sexuality and Health: Exploring Issues of Race, Gender, Sex and Health in the 21st Century
Author(s): Felecia Harris
This publication examines the issues of race, sex, gender, health, and mass media with an analysis of both historical roots and present-day practices in order to understand how they intersect and impact the lives of African American men and women. , basic_html
Hospitality Law
Author(s): Barry Langford
An Introduction to Atmospheric Science Lab Manual
Author(s): Texas Tech Atmospheric Science Group
An Introduction to Atmospheric Science: Lab Manual was written for the purpose of helping students achieve a basic knowledge and understanding of our atmosphere. The manual was designed to complement and reinforce a more thorough and comprehensive introductory atmospheric science course and textbook...
Weather and Climate Laboratory Manual
Author(s): Travis Sluka, Timothy Canty
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