A Guide for the Hospitality Industry: Professional Sales & Selling for Meetings, Expositions, Events, Conventions & Groups

Author(s): George G Fenich, Jeffrey Beck

Not everyone in Hospitality is in sales, but everyone in Hospitality sells. Professional Sales and Selling for Meetings, Expositions, Events, Conventions & Groups provides a hands-on approach to the world of sales in a hospitality setting with a focus on MEEC events (Meetings, Events, Exhibitions...

Law for Recreation and Sport Managers

Author(s): Doyice J Cotten, John Wolohan

New Ninth Edition Coming Soon!Since 1997, Law for Recreation and Sport Managers has been the leading recreation and sports law book for undergraduate and graduate sport management and recreation programs.Key Features:Up-to-date on current court casesEach chapter is written by leading recreation and ...

Interpersonal Communication and Human Relationships

Author(s): Mark Knapp, Anita Vangelisti, JOHN CAUGHLIN

Whether it is with our roommates, our romantic partners, or our parents, we are constantly experiencing how communication behavior affects our relationships. Interpersonal Communication and Human Relationships discusses the processes and principles of interpersonal communication in the context of de...

The Road to Success: Learning How to Become an Effective Negotiator

Author(s): Terry L Boles, Lon D Moeller, S. Beth Bellman

Think about what it felt like the first time you sat behind the steering wheel of a car. It was exciting because driving a car allowed you to go different places. Driving was frightening because of your new responsibilities and the possibility of making mistakes that could lead to an accident. Th...

Teaching Reading and Writing PreK-3: A Practical Approach

Author(s): Jerry Johns, Susan Lenski, Laurie Elish-Piper, Roya Qualls Scales

Effective literacy instruction lies at the intersection of theory and practice. But how does one combine these principles to design and implement effective reading and writing lessons that are accessible, engaging, and practical? Teaching Reading and Writing PreK-3 provides preservice teachers wi...

Information and Enterprise Systems in Today's Businesses

Author(s): Thomas Case, Michael Cuellar

Information and Enterprise Systems in Today’s Businesses establishes a strong focus on enterprise systems, their roles in supporting and integrating business processes, as well as the challenges and opportunities that come alongside. In addition, this publication discusses disruptive technologies an...

New Venture Launchpad

Author(s): Kevin Cox, Roland Kidwell

New Venture Launchpad provides the next generation of entrepreneurs a complete and contemporary guide to launching a new business venture. Built on a foundation of widely validated and empirically derived techniques and strategies, the workbook and associated program provide entrepreneurs with a pro...

Cultivation I: College Writers Developing the Voice Within

Author(s): Laurie Carter

The Secret Handshake: Effective Communication Strategies for the Workplace

Author(s): Cherilyn Boyer, Cheryl Brodersen, Mikel Chertudi, Caitlin Hills, Michael Mandel, Kimberly Marchesseault, Marisa Michaels, Diza Sauers

New Edition Now Available!This book was designed to make you as workplace-ready as possible, and to equip you with the skills to finesse any communication challenge.  To be a successful professional communicator – and successful in business, period – you must understand the right approach with the r...

Becoming a Culturally Competent Educator

Author(s): Jennifer Chambers, Anna Lori Hollen

Becoming a Culturally Competent Educator provides educators with a step-by-step guide to cultural competency in education. What does that look like? Being able to understand, communicate, and interact with people from various cultures. It covers Cultural Identities, Avoiding/Overcoming Bias, Inclusi...