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International Accommodation Management: Operations and Technology

Author(s): Carrie Herzog

International Accommodation Management: Operations and Technology is a comprehensive guide that delves into the operational and technological aspects of managing accommodation services in a global context. The book focuses on the critical areas of accommodation management, covering everything from d...

Connections: Food, Nutrition, Health and Wellness

Author(s): Mary Anne Eaton, Janet Rouslin, Dana Manning

Connections: Food, Nutrition, Health and Wellness is an introductory nutrition textbook designed for non-nutrition majors as well as allied health majors. The textbook covers all the essential nutrients and their relationship to your body’s functioning and well-being. The textbook also includes the ...

Craft Beverage Business Management

Author(s): Madeleine Pullman, John Frederick Harris

The Craft Beer Market Has Grown 16% During 2015 - Brewers Association, Boulder, CO Craft Beverage Business Management addresses the unique challenges, primary tools, and advice for craft beverage entrepreneurs. Future entrepreneurs need to find a way to stand out from the crowded and exponent...

Customer Experience Management: Enhancing Experience and Value through Service Management

Author(s): Jay Kandampully

  Although a nascent field of research, customer experience management has become an important research and management topic in today’s interconnected world… Customers are no longer passive participants of the firm’s value proposition, but are actively involved in the co-creation and co-owners...