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Author(s): Ronald C. Arnett, Leeanne McManus, Amanda McKendree
We live in an age of ethical disputes, making conflict inevitable as we meet others with contrasting ethical positions and contrary communicative expectations. An ethical position held with conviction frequently generates conflict when one encounters another with a differing ethical standpoint embraced with equal assurance.
Conflict Between Persons: The Origins of Leadership conceptualizes communication and conflict as a pragmatically essential everyday education for future leadership.
Author(s): Jay Kandampully, David Solnet
Research, teaching interests and collective industry experiences have led to a strong belief that service management theory provides a vital conceptual framework with near perfect applicability in hospitality and tourism.
Author(s): Jerry Johns, Laurie Elish-Piper, BETH JOHNS
Basic Reading Inventory provided valuable information that other district and state tests did not. Thank you for making this test available to our students!”
Dr. Linda J. Button, University of Colorado - Colorado Springs
"I use Jerry Johns’ Basic Reading Inventory because I can assess any K-12 student with the many assessments provided. It’s all contained in one book!" Dr. Jacque Hale, Assistant Principal, Pueblo Elementary School, Scottsdale, AZ
Author(s): Dianne Welsh, Shawn Carraher
Help Your Students Succeed as Global Entrepreneurs!
Global Entrepreneurship focuses on what you need to know about global entrepreneurship. It explains the principles that come from entrepreneurship, international business, cross-cultural management, strategy, exporting, international education, international economics and environmental concerns, and leadership.
Author(s): John Walker, Christopher John M. Walker
Tourism: Concepts and Practices was written to empower students and help them become future leaders in this great industry. It provides an overview of the world’s largest and fastest growing industry groupings. Each chapter contains information about the numerous tourism segments, the many different areas of career opportunities, and career paths as well as profiles of industry practitioners and leaders.
Tourism: Concepts and Practices features:
Author(s): Aaron Thompson, Reid Luhman, Milan Andrejevich, Matthew Howell, SCOTT POWELL
Designed to fit in a myriad of different course formats, The Sociological Outlook maps out the sociological journey for students. It is a text where the “classics” of sociology remain and the current status of society is reflected in statistics.
The new tenth edition of The Sociological Outlook:
Author(s): Victoria Time, W. Timothy Austin
Comparative Criminal Justice Systems encourages critical thinking by introducing students and policy makers to different ways of organizing the administration of justice in the different parts of the world without ethnocentric assumptions that ‘our’ ways must be superior to all others.
Author(s): Eileen Ariza, Maria Coady
Why TESOL? Fifth Edition, provides classroom and preservice teachers with a knowledge base to effectively teach in culturally and linguistically diverse classrooms in today’s global environment. It provides in depth theoretical background, legal information, and application for teachers to address the needs of English learners. Why TESOL? is written so teachers from various backgrounds and experiences can readily apply ESOL concepts to their individual mainstream classroom settings.
Author(s): Ronald Connolly, Christopher James Utecht
Skilled written communication is the foundation of effective service to communities. Police report writing has a long history in police education.
A Guide to Writing Quality Police Reports presents the fundamentals of police report writing and features new elements based on recent events incorporated into training future officers. This text encourages future police officers to become better report writers and to sustain learned skills throughout their careers.
A Guide to Writing Quality Police Reports: