Service Management Principles for Hospitality and Tourism in the Age of Digital Technology

Author(s): Jay Kandampully, David Solnet, Anil Bilgihan

Service Management Principles for Hospitality & Tourism in the Age of Digital Technology was developed through many years of teaching service management mainly to hospitality and tourism management students. This edition ensures that the content of this book remains current and includes references a...

Global Entrepreneurship

Author(s): Dianne Welsh, Shawn Carraher

Help Your Students Succeed as Global Entrepreneurs!Global Entrepreneurship focuses on what you need to know about global entrepreneurship. It explains the principles that come from entrepreneurship, international business, cross-cultural management, strategy, exporting, international education, inte...

Case Studies in Global Entrepreneurship

Author(s): Dianne Welsh, Shawn Carraher

You’ve Asked, and The Authors Listened…Based on requests from instructors, Dianne H.B. Welsh and Shawn M. Carraher have compiled global cases that can be used alone or in conjunction with Global Entrepreneurship, 4th edition through Kendall Hunt Publishing.Developed with the entrepreneur in mind who...

Cracking the Code: Successful Strategies for Business Writing

Author(s): Cherilyn Boyer, Cheryl Brodersen, Mikel Chertudi, Caitlin Hills, Michael Mandel, Kimberly Marchesseault, Marisa Michaels, Diza Sauers

For early-career professionals, your first contact with prospective employers or customers is usually through your writing.  Email introductions, cover letters, and everyday correspondence play a large and important role in your professional success.  Cracking the Code: Successful Strategies for Bus...

The Legal Environment of Business

Author(s): RYAN PACE

Understanding the legal environment in which businesses operate is a critical component of success for all business leaders and decision-makers. The Legal Environment of Business by Ryan H. Pace introduces fundamental legal topics relating to the U.S. Constitution, ethics, dispute resolution, cri...

Fundamentals of Supply Chain Management: A Practitioner's Perspective

Author(s): William McLaury, Eugene Spiegle

Fundamentals of Supply Chain Management, A Practitioner’s Perspective is based on both authors many years of experience working in the field of supply chain management.  It addresses the most fundamental concepts and best practices of contemporary supply chain management from the tactical and strate...

Transforming into an Educational Leader

Author(s): Daniel T Cunniff, Donna L Elder, Wayne Padover, JUDITH R. CUNNIFF

There comes a time for most promising teachers when they are feeling confident in their role as educators with the awareness that there is always room to improve their skill-set. The change in roles from teacher to educational leader brings about changes in how others view you, how you need to vi...

Introduction to Microeconomics

Author(s): Nelson Esparza

Nelson Esparza’s Introduction to Microeconomics is a customizable, turn-key online course package that studies how households, firms and governments make decisions and interact in domestic and world markets. Students are introduced to models of supply and demand and how to apply them in analyzing...

Making Marketing Meaningful

Author(s): Gloria Cockerell

Making Marketing Meaningful offers students a text that makes sense to them. It is an informal text that has been organized according to how marketers learn about and use marketing elements in the real world of designing, promoting, distributing, and pricing products. Written in a conversational sty...

Communication Training & Development: Exploring the Cutting Edge

Author(s): Sakile Camara, Mark Orbe, Sidney Kozhi Makai, Lea Gilinets, Rodney Reynolds, Vince Cyboran, Denis Collins, Morgan Jones, Orlando Jr Blake, Patricia Burnett, Kathy Beasley, Sally Fox, Raymonda Burgman, Margaret Baker, Michael Zirulnik, Kathleen Iverson, Leigh Ann Howard, Paul Archer, Bridget Sampson, Alica Boards, Stephanie Sanders, J. Lynn Reynolds, Daniel Lawrence, Serena Santillanes

Communication Training & Development: Exploring the Cutting Edge presents a progressive look at training from multiple perspectives including scholars in the field and practitioners. This book also provides an interesting, practical discussion of the interrelationship between communication and the f...