Human Resource Management is an integral component of every organization. This text introduces students to vital topics in the field of HRM such as strategic planning, recruitment, selection, training and development, compensation and benefits, and performance appraisal.
Enriched by a variety of features, exercises, and examples, HUMAN RESOURCE MANAGEMENT will teach students how HRM can be used as a strategic tool for increasing the profitability, efficiency, and effectiveness of an…
Strategic Management for Healthcare Organizations, Second Edition,…
PRINCIPLES OF HEALTHCARE QUALITY MANAGEMENT: TOOLS AND APPLICATIONS introduces readers to the different aspects of quality management in healthcare. The content prompts readers to evaluate how quality is defined, measured, and improved by providing in-depth discussion about accreditation, regulation, data measurement, and quality improvement models.
Features boxes and multimedia elements give readers the opportunity to further consider the application of chapter concepts.
HEALTH CARE MANAGEMENT: THEORY IN ACTION emphasizes both classic and leading-edge organization theory and organizational behavior scholarship in the application of health care administration. Through exploration and analysis of the principles of contemporary leadership and management, students will learn to understand and manage change through the practice of creative problem solving.
THE FIVE FUNCTIONS OF EFFECTIVE MANAGEMENT seeks to assist students in understanding the basic efforts and activities required of managers at every level in an organization.
The text takes an in-depth look at the research and theories behind the processes of planning, organizing, staffing, leading and controlling and explains how you can use them to become a more successful manager.
Feature boxes included through the text present real-world examples of the concepts discussed. …
The Chinese hotel industry has started the steepest new hotel development curve the world has ever experienced. By 2039 China is expected to reach 9.1 million hotel rooms, four times its current number. Development on this scale generates specific dynamics and challenges. It will require proven project management approaches that are widely used in other industries to meet these challenges head on and improve the efficiency and effectiveness of opening new hotels on large scale.
Project Management of Hotel Opening Processes: Exploring Better Ways…
The ability to think, plan, and act strategically is what puts a company in better position for success, and this is reflected at every level of the organization. Whether it’s using leadership skills to convince employees of a strategic vision or developing an analysis of the industry to gauge potential success or failure, the core concepts of strategic management should be present in nearly every decision. STRATEGIC MANAGEMENT FOR ORGANIZATIONS examines the various approaches to strategic planning, citing examples from the business world of…
Are you paid to fix what goes wrong?
If so, you are a professional problem-solver.
These ideas lead to improved workplace performance... for you and others!
Effective use of controls help you thrive in business or in public organizations.
Bill, your author, guides Professional MBAs in problem-solving skills. His insights are yours to assess and apply for your personal career advantage.
Introduction to Global Club Management provides a comprehensive foundation of the unique aspects that set private club management apart from other segments of the hospitality industry. From Recruitment and HR to Memberships and Operations, the text discusses the past, present, and future of clubs, ensuring students are prepared to delve into this industry with a thorough knowledge of its innerworkings.
Filled with breathtaking images and explanatory graphs and charts, Introduction to Global Club Management…
This publication explores essential concepts related to entrepreneurship, innovation, and technology commercialization. It provides insight into the fundamental ideas, models, practices, and strategies of technology-intensive entrepreneurial ventures. Drawing on the academic and professional experience of the authors, this book is grounded in theory yet managerially practical. The range of topics explored in this book have been empirically validated by research and endorsed in management practice. It is unlike most innovation and technology commercialization books, as it takes a…
Operations and Supply Chain Management aims to provide vital information in an easy-to-understand manner that every manager in the field of OSCM should know about, including processes, techniques, tools, practical insights, and analytical approaches that help organizations to be productive. The strategies deployed in OSCM play a pivotal role in effective, optimized, and cost-efficient delivery of goods and services to consumers. New topics in the OSCM field such as data analytics, smart factories, and Industry 4.0 are introduced in this book. Linear programming…
OPERATIONS MANAGEMENT provides a streamlined introduction to how organizations produce goods and services efficiently. Emphasis is placed on integrative topics essential for managers in all disciplines, such as supply chain management, product development, and productivity enhancement.
For students interested in entering the field of health administration, most textbooks do not provide sufficient coverage in both financial and managerial accounting, while providing training in the area of corporate finance.
INTRODUCTION TO FINANCIAL HEALTHCARE MANAGEMENT…
MODERN PROJECT MANAGEMENT provides an accessible introduction to project management. Closely aligned with Project Management Institute standards, the text presents both conceptual and practical information that prepares students to manage projects in their professional and personal lives.
Essentials of Operations Management and Supply Chain Management for Business and Technical Professionals is a detailed foundation for the concepts surrounding operations management. It not only provides the essentials of operations management, but also supplies a bridge between operations and the supporting functions.
Designed for both current and future business and technical professionals, Essentials of Operations Management and Supply Chain Management for Business and Technical Professionals:
- introduces readers…
Intended and designed to be used in senior undergraduate and graduate level classes as an introductory course in project management, Project Management: Process, Technology & Practice, includes process, knowledge areas, and A Guide to the Scrum Body of Knowledge (SBOKTM Guide) to provide a detailed view of Agile methods.
Project Management: Process, Technology & Practice by Ganesh Vaidyanathan:
- Integrates many examples of practices from aerospace, automotive, construction, new product…
Principles of Management by Cady, Fenwick, and Fenwick is an engaging new way of presenting relevant content to save instructors time and teach students the competencies necessary for professional success. Content for this book was identified through extensive content analysis of the top eleven best-sellers and over 100 syllabi, resulting in a more precise and focused table of contents. Our digital text provides the relevant fundamentals in a manner streamlined for students to grock the essentials, and with unrivaled flexibility for the instructor.
A…
"This second edition is updated with new resources and data about trends in the spa industry. Spa Management: An Introduction is a foundational manual for the instruction of running a spa and wellness business.
The field of spa management has grown exponentially in the last decade, and professional training programs for it have as well. Authors Professor Mary Wisnom and Lisa Capozio are expert professionals and teachers in the field. This book provides instruction on the basics of the business, best practices for spa and wellness management, and offers a vision for how…
Crafting Your Message is a uniquely practical workbook designed for you, the instructor, to have the tools to teach complex concepts resulting in your students’ developing skills in crafting effective management communications. Joan and Randy believe communications are multi-dimensional and require an understanding of practical ways for creating, delivering, and receiving messages. The ultimate goal of this workbook is to complement your communications class curriculum, so your students will acquire management communication knowledge and competencies to be more…
International Accommodation Management: Operations and Technology is a comprehensive guide that delves into the operational and technological aspects of managing accommodation services in a global context. The book focuses on the critical areas of accommodation management, covering everything from day-to-day operations to the integration of modern technologies that enhance guest experiences and improve operational efficiency. Herzog provides readers with an in-depth understanding of how global trends, innovations, and industry standards impact the…
The ability to manage projects efficiently can be a significant contribution to a firm’s success. In the everchanging marketplace, time to market, customer value, resource optimization, and many other key performance indicators (KPI’s) are essential measurements. Project management can be the standard tool for technical and non-technical professionals to work in unison towards a common goal of creating extraordinary value for customers.
A Practical Project Management Guide For Technical & Nontechnical Professionals provides a hands-on, step-by-…
Historically, financial accounting and reporting, presented through financial statements—the income statement, equity statement, balance sheet, and statement of cash flows—provided the chief mechanism for assessing an entity’s investment worthiness. The data from these financial statements, such as earnings per share and other quantitative metrics of business performance, influenced managerial decision-making and the demand for stock. Management was acutely aware of how “the numbers” could impact corporate stock prices. Accordingly, management pursued its goal of maximizing stock price and…
Strategic Sustainability Management captures the main principles of sustainability management in corporate settings. It is an introductory text for practitioners of sustainability in the business world as well as in the public sector. The book will give a holistic understanding of strategic sustainability management, what it entails, as well as provide tools to support its practice.
Sustainability management is not just about products or manufacturing processes, it is about how to build a vision and mission, strategies and how to implement them in such a…
"This book discusses the field of Production and Operations Management/Supply Chain Management (POM/SCM) is an integral part of the management discipline. The POM/SCM consists of two major areas or sectors of our economy as follows:
Production. Relates to the manufacturing function. In manufacturing, certain predetermined parts are put together in a specific way and the same result could be repeated time and again. Manufacturing uses materials, machines, technology, and automation in producing goods. Manufacturing accounts for about only 17% of the United States' Gross…
This book is about time management and how you can use it to achieve a joyful life. Therefore, the determination of how successfully you manage your time is not assessed in traditional time management terms (efficient scheduling, enhanced productivity) but, rather, how effectively you use your time to love the life you live. Your mission is not to beat the clock but to romance it: loving your time is far more important than saving it! In this context, time management is measured not in terms of hours saved, but, rather, hours spent in accentuating the…
It is imperative that aviation businesses play an active role in fostering a positive business climate for both their home airport and other airports within the airspace system.
Essentials of Aviation Management: A Guide for Aviation Service Businesses provides the analytical tools that will assist the manager of the aviation service business who wishes to be competitive in today’s aviation environment in capitalizing on challenges and opportunities. It is a practical reference for industry professionals and a focused learning tool for use by students and…
Principles of Management is designed to meet the scope and sequence requirements of the introductory course on management. This is a traditional approach to management using the leading, planning, organizing, and controlling approach. Management is a broad business discipline, and the Principles of Management course covers many management areas such as human resource management and strategic management, as well as behavioral areas such as motivation. No one individual can be an expert in all areas of management, so an additional benefit of this text is that specialists in a variety of…
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For years business schools have produced graduates competent in management theory and its several areas of specialization. Understanding business, government, and civil society and how these segments operate and interact in the context of business and management are also covered in business curricula. Emphasis is placed on understanding the critical areas of ethics, sustainability, cultural differences, and globalization.
As dynamic as the management environment might have been over the…
The purpose of Administrative Management and Procedures is to assist current and future leaders to develop the necessary skills to survive and thrive professionally in an ever-changing work environment, even when impacted by unforeseen tragedies beyond their ability to control. Appropriate administrative management processes and procedures will vary by career field, but this textbook will provide a general overview of professional recommendations and best practices to support the development of the next generation of successful leaders and administrators.
Abstract
When people get married or are in long-term relationships, involuntary relationships with in-laws are often created. In this case study, we exclusively focus on the relationships between daughters-in-law (DIL) and their mothers-in-law (MIL). This is a complex relationship to navigate, as the DIL may feel equal pressure to maintain in-law relationships while establishing boundaries and managing privacy within her own nuclear family. This case study offers vignettes that focus on communication privacy management within three distinct DIL/MIL relationships,…
Abstract
As seriously as professional sports are taken in the world, often people forget that it is first and foremost a business. When decisions have to be made, they are not only sports moves, but business choices as well. Athletes are just as much employees as they are sports figures, and their lives outside of the sport are just as relevant as the one in it. This case study will look at an upcoming offseason for a star basketball player named Dalton who faces a tough decision about his pending free agency and future contract. There are many factors involved in…
Sample
Chronic lifestyle-related conditions, such as ischemic heart disease, smoking-related conditions, high blood pressure, stroke, type 2 diabetes mellitus, obesity, and cancer, are at critically high levels worldwide (Dean, 2009a, 2009b). These conditions are associated with substantial social as well as economic burdens with the potential to bankrupt economies in the years ahead. Although the World Health Organization (WHO) has long proclaimed that lifestyle-related conditions are largely preventable and, in part, reversible with healthy living, these conditions are the…
Abstract
Physicians and other health care providers (HCPs)1 recognize that effective diabetes management requires close attention to patient lifestyles (Brashers, Neidig, & Goldsmith, 2004; Street et al., 1993; van Dam, 2003). To help HCPs more closely monitor patient health, researchers developed the MyCareTeam® system. MyCareTeam® is a web-based diabetes management application that allows patients to upload their blood glucose readings to their physician, access information about diabetes, and interact with their provider via secure email. Web-based systems…
Abstract
Conditions that impair patients’ communication abilities and cognitive functions often mean that health care surrogates make medical decisions on behalf of patients. These surrogate decision makers, often relatives of the patient, are faced with a variety of challenges, especially when it comes to coordinating the patient’s private health information. Drawing on Petronio’s (2002) theory of communication privacy management (CPM), this case explores the experience of Amber, who becomes a health care surrogate when her mother is unexpectedly incapacitated…
Sample
As individuals age, privacy concerns adapt and change, in conjunction with developmental and life-course changes (Petronio, 2002). Some of these changes can be identity-threatening and hard to talk about for aging seniors. For example, having to rely more on family for finances and bill payment, transportation, healthcare, personal care, and daily life issues can be difficult to discuss because they often result in adjustments to family disclosure norms and shifts in the kinds of private information that gets shared within a family (Egbert, Child, Lin,…
Sample
Janie bolted upright in bed and reached for her alarm clock. It was 3 a.m. Brad was snoring. She tried to gently push him onto his side but he was sound asleep and getting louder by the second. She took a deep breath and got out of bed. She eased her feet into her slippers and tip-toed down the hall. She peeked into the girls’ room and sighed with relief to find them both fast asleep. Lately, Eden, her four-year-old, had been waking up in the middle of the night, and it sometimes took an hour of rocking and singing softly to get her back to sleep. Janie was…
In the rapidly changing sport space, a textbook that serves the specific needs of the students in an introductory sport management course is imperative. The overarching aim of Introduction to Sport Management is to combine basic theoretical concepts with the knowledge and expertise of University of Kansas Jayhawk professionals in the sporting field.
Students and faculty members alike will find value in the wide range of topics covered and the number of resources included to facilitate both in class and out of class activities and discussion. Finally,…
The members of the Sustainability Management Association, believe that we can reverse the course of environmental degradation, corruption, and climate change by taking action. Now is the time to do what we can to practice human kindness, governance, and stewardship. We believe that each one of us makes a difference, and together we can accomplish great feats.
The study guide serves four purposes:
1) to increase your sustainability management knowledge, skills and abilities to become a change agent
2) to prepare you to take the certification exam for the SMCP/SMCA…
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On a daily basis, the United States, and the entire world in general, face the reality and responsibility of managing hazards, emergencies, and disasters. A disaster may strike at any time with little or no warning. Incidents may also occur with speed, surprise, and violence. Any location is vulnerable to some form of hazard.
The 2020 COVID-19 outbreak is just one indication that dangers, often unanticipated, may impact an area, region, nation, or in the case of COVID-19, the global community. Thus, communities…
New Edition Now Available!
Operations management and related decision science fields (lean management, business analytics, project management, and supply chain management) have a critical role in today’s competitive business marketplace.
Lean Operations Management is centered on lean management and thinking and based on course design research and the concept of active learning. Discussions, activities, problems, and assessments are built into this textbook for use directly in class to immediately foster practice,…
Artist Management: The Relationship That Defines or Denies Success brings the perspectives of both an artist’s personal manager and the artist to students. Of these roles—perhaps the two most divergent personality types—skillsets and perspectives must by necessity work the closest together to achieve success in the industry: the artist and the personal manager. Having those perspectives and personalities present in the same text both to lead and to learn from is rare and invaluable. Looking at the relationship is enlightening, even revelatory, and insights are…
Sexual harassment and discrimination complaints can result in toxic work environments and huge plaintiff verdicts. This book teaches a novel, systematic method for addressing all employee complaints in a style that utilizes humor and case studies to help business students and human resource personnel comprehend the law, recognize issues and respond appropriately.
The method employs the acronym CIDER--Communicate, Investigate, Document, Evaluate and Respond--as the cornerstone for properly handling employee complaints. This innovative approach takes a potentially…
An understanding of business case analysis is essential for the student of business and management. The Art of Business and Management: Case Analysis is intended for the neophyte business student and will demonstrate how business concepts are applied.
Time Management Survival Planning Guide for Schools and Colleges is a road map (or GPS) for students’ academic journey; therefore, it is designed to assist students to utilize their time wisely by helping them stay focused on classes, events, appointments, meetings, and career objectives. This planner will be used as a retention and an intervention tool for high school and college freshman students, especially in the freshman seminar classes. The manual’s primary purpose is to help students cope with the overwhelming responsibilities and demands of an educational…
Stress Management: A Guide to a Healthier Life looks at stress which has been linked to between 60-75% of illness and disease in this country. The focus is two fold—to examine stress using the components of wellness and trying to have the reader try new techniques through an experiential and interactive journey.This text touches on the physiological aspect of stress, but the main goal is to increase one’s wellness.
Stress Management:
- Examines the components of wellness.
- Features homework assignments…
This package includes access to electronic textbook and course supplements (chapters and quizzes).
The goal of Operations and Supply Chain Management is to present operations and supply chain management for nonbusiness majors from a practitioner’s approach rather than the standard academic approach to a study of operations and supply chain management. Carl von Clausewitz wrote a book in the early 1800s on military strategy based on the observations of the Napoleonic Wars. In his book, On War , Clausewitz stated that all things change when you go from the abstract to the concrete. This is as true for the study of operations and supply chain management as it…
Fundamentals of Supply Chain Management, A Practitioner’s Perspective is based on both authors many years of experience working in the field of supply chain management. It addresses the most fundamental concepts and best practices of contemporary supply chain management from the tactical and strategic perspectives, and is based on supply chain operations in the real world. The text provides a comprehensive overview of the business processes, value creating activities, and best practices for managing the end-to-end supply chain – from forecasting…
Relying on the author’s experience as a consultant, executive coach, manager, and college professor, Management: Principles and Practices describes the core principles and practices that the best managers use to be both efficient and effective.
Written in a simple, clear, and concise manner, the publication provides a wealth of insight and examples, discussion questions, classroom exercises, and other activities to apply concepts to real-life scenarios. To make the transition to this publication virtually seamless, all adopting instructors receive…
The guiding principles in writing this book were to find a way to lower the cost of a Human Resources textbook, to reduce student study time while improving learning outcomes, and to increase the effectiveness of the instructor's efforts. Significantly less than half of most textbooks, sometimes less than one third, consists of the theory and practices of a subject. The remaining content focuses on examples and what are often referred to as bells and whistles—extra features that help market the textbook. Though there is nothing inherently wrong with examples and extra features, they…
With a focus on career preparation and development, the authors McDonald and Smith present case studies demonstrating various ethical, legal, and managerial issues that may occur in the workplace. Through the use of this highly engaging text, students will gain knowledge and understanding of how to identify and resolve workplace challenges, make ethical decisions, develop communication skills, and minimize company liability. Whether used in a legal, business, or communications course, Training the Next Generation will help to bring instructors one step further in…
Project Management Using Microsoft Project 2013: A Training and Reference Guide for Project Managers Using Standard, Professional, Server, Web Application and Project Online introduces readers to the project manager’s perspective on the latest version of Microsoft Project, Microsoft Project 2013. This set of software tools supports what is known as enterprise project management (EPM), the management of all projects across an organization.
Effective EPM allows organizations to better meet Portfolio commitments and achieve their goals. The process begins…
Management within the justice domain involves considerations of controlling, coordinating, leading, organizing, planning, staffing, and directing. No solitary approach for executing these functions exists. Instead, each separate justice system entity represents a unique instantiation of management endeavors and activities. Essentially, the management paradigms that are successful for one justice system entity may be completely ineffective for another organization.
Management and Administration for Criminal Justice Organizations provides insight into…
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Many teachers find that approximately one half of all classroom time can be taken up with activities other than instruction.
Elementary Classroom Management prepares future teachers with effective training and strategies that allow them more instructional time and less management of behavioral challenges. The publication discusses the many issues that can help support classroom teachers, administrators, as well as families in better understanding the importance of…
The Craft Beer Market Has Grown 16% During 2015
- Brewers Association, Boulder, CO
Craft Beverage Business Management addresses the unique challenges, primary tools, and advice for craft beverage entrepreneurs.
Future entrepreneurs need to find a way to stand out from the crowded and exponentially-growing craft beverage industry. One can stand out by understanding the ropes of the business, becoming an expert, and finally, getting ahead of his/her competitors. There’s no better place to start than with Craft…
Although a nascent field of research, customer experience management has become an important research and management topic in today’s interconnected world…
Customers are no longer passive participants of the firm’s value proposition, but are actively involved in the co-creation and co-ownership of the brand. However, research has repeatedly shown that a firm’s external image is often a reflection of how its employees experience the firm. Thus, ensuring that both customers and employees are positively invested in this co-creation and managing the…
