This publication explores essential concepts related to entrepreneurship, innovation, and technology commercialization. It provides insight into the fundamental ideas, models, practices, and strategies of technology-intensive entrepreneurial ventures. Drawing on the academic and professional experience of the authors, this book is grounded in theory yet managerially practical. The range of topics explored in this book have been empirically validated by research and endorsed in management practice. It is unlike most innovation and technology commercialization books, as it takes a…

Operations and Supply Chain Management aims to provide vital information in an easy-to-understand manner that every manager in the field of OSCM should know about, including processes, techniques, tools, practical insights, and analytical approaches that help organizations to be productive. The strategies deployed in OSCM play a pivotal role in effective, optimized, and cost-efficient delivery of goods and services to consumers. New topics in the OSCM field such as data analytics, smart factories, and Industry 4.0 are introduced in this book. Linear programming…

MANAGEMENT COMMUNICATION, Second Edition, spotlights essential techniques for communicating effectively with employees, colleagues, and stakeholders in business and beyond. 

This edition expands on the use of technology and the role of ethical decision-making in business communication today. Fictional and real-world examples encourage students to apply and analyze concepts. 

…

Introduction to Global Club Management provides a comprehensive foundation of the unique aspects that set private club management apart from other segments of the hospitality industry. From Recruitment and HR to Memberships and Operations, the text discusses the past, present, and future of clubs, ensuring students are prepared to delve into this industry with a thorough knowledge of its innerworkings.

Filled with breathtaking images and explanatory graphs and charts, Introduction to Global Club Management…

MODERN PROJECT MANAGEMENT provides an accessible introduction to project management. Closely aligned with Project Management Institute standards, the text presents both conceptual and practical information that prepares students to manage projects in their pro­fessional and personal lives.

Essentials of Operations Management and Supply Chain Management for Business and Technical Professionals is a detailed foundation for the concepts surrounding operations management. It not only provides the essentials of operations management, but also supplies a bridge between operations and the supporting functions.

Designed for both current and future business and technical professionals, Essentials of Operations Management and Supply Chain Management for Business and Technical Professionals:

• introduces readers…

"This second edition is updated with new resources and data about trends in the spa industry. Spa Management: An Introduction is a foundational manual for the instruction of running a spa and wellness business.

The field of spa management has grown exponentially in the last decade, and professional training programs for it have as well. Authors Professor Mary Wisnom and Lisa Capozio are expert professionals and teachers in the field. This book provides instruction on the basics of the business, best practices for spa and wellness management, and offers a vision for how…

Intended and designed to be used in senior undergraduate and graduate level classes as an introductory course in project management, Project Management: Process, Technology & Practice, includes process, knowledge areas, and A Guide to the Scrum Body of Knowledge (SBOKTM Guide) to provide a detailed view of Agile methods.

Project Management: Process, Technology & Practice by Ganesh Vaidyanathan:

• Integrates many examples of practices from aerospace, automotive, construction, new product…

Principles of Management by Cady, Fenwick, and Fenwick is an engaging new way of presenting relevant content to save instructors time and teach students the competencies necessary for professional success. Content for this book was identified through extensive content analysis of the top eleven best-sellers and over 100 syllabi, resulting in a more precise and focused table of contents. Our digital text provides the relevant fundamentals in a manner streamlined for students to grock the essentials, and with unrivaled flexibility for the instructor.

A…

Crafting Your Message is a uniquely practical workbook designed for you, the instructor, to have the tools to teach complex concepts resulting in your students’ developing skills in crafting effective management communications.  Joan and Randy believe communications are multi-dimensional and require an understanding of practical ways for creating, delivering, and receiving messages. The ultimate goal of this workbook is to complement your communications class curriculum, so your students will acquire management communication knowledge and competencies to be more…

International Accommodation Management: Operations and Technology is a comprehensive guide that delves into the operational and technological aspects of managing accommodation services in a global context. The book focuses on the critical areas of accommodation management, covering everything from day-to-day operations to the integration of modern technologies that enhance guest experiences and improve operational efficiency. Herzog provides readers with an in-depth understanding of how global trends, innovations, and industry standards impact the…

The ability to manage projects efficiently can be a significant contribution to a firm’s success. In the everchanging marketplace, time to market, customer value, resource optimization, and many other key performance indicators (KPI’s) are essential measurements. Project management can be the standard tool for technical and non-technical professionals to work in unison towards a common goal of creating extraordinary value for customers.

A Practical Project Management Guide For Technical & Nontechnical Professionals provides a hands-on, step-by-…

Historically, financial accounting and reporting, presented through financial statements—the income statement, equity statement, balance sheet, and statement of cash flows—provided the chief mechanism for assessing an entity’s investment worthiness. The data from these financial statements, such as earnings per share and other quantitative metrics of business performance, influenced managerial decision-making and the demand for stock. Management was acutely aware of how “the numbers” could impact corporate stock prices. Accordingly, management pursued its goal of maximizing stock price and…

Strategic Sustainability Management captures the main principles of sustainability management in corporate settings. It is an introductory text for practitioners of sustainability in the business world as well as in the public sector. The book will give a holistic understanding of strategic sustainability management, what it entails, as well as provide tools to support its practice.

Sustainability management is not just about products or manufacturing processes, it is about how to build a vision and mission, strategies and how to implement them in such a…

"This book discusses the field of Production and Operations Management/Supply Chain Management (POM/SCM) is an integral part of the management discipline. The POM/SCM consists of two major areas or sectors of our economy as follows:

Production. Relates to the manufacturing function. In manufacturing, certain predetermined parts are put together in a specific way and the same result could be repeated time and again. Manufacturing uses materials, machines, technology, and automation in producing goods. Manufacturing accounts for about only 17% of the United States' Gross…

This book is about time management and how you can use it to achieve a joyful life.  Therefore, the determination of how successfully you manage your time is not assessed in traditional time management terms (efficient scheduling, enhanced productivity) but, rather, how effectively you use your time to love the life you live.  Your mission is not to beat the clock but to romance it: loving your time is far more important than saving it!  In this context, time management is measured not in terms of hours saved, but, rather, hours spent in accentuating the…

It is imperative that aviation businesses play an active role in fostering a positive business climate for both their home airport and other airports within the airspace system.

Essentials of Aviation Management: A Guide for Aviation Service Businesses provides the analytical tools that will assist the manager of the aviation service business who wishes to be competitive in today’s aviation environment in capitalizing on challenges and opportunities. It is a practical reference for industry professionals and a focused learning tool for use by students and…

Groundbreaking Publication Coming Soon!

For years business schools have produced graduates competent in management theory and its several areas of specialization.  Understanding business, government, and civil society and how these segments operate and interact in the context of business and management are also covered in business curricula.  Emphasis is placed on understanding the critical areas of ethics, sustainability, cultural differences, and globalization. 

As dynamic as the management environment might have been over the…

Principles of Management is designed to meet the scope and sequence requirements of the introductory course on management. This is a traditional approach to management using the leading, planning, organizing, and controlling approach. Management is a broad business discipline, and the Principles of Management course covers many management areas such as human resource management and strategic management, as well as behavioral areas such as motivation. No one individual can be an expert in all areas of management, so an additional benefit of this text is that specialists in a variety of…

Sample

As individuals age, privacy concerns adapt and change, in conjunction with developmental and life-course changes (Petronio, 2002). Some of these changes can be identity-threatening and hard to talk about for aging seniors. For example, having to rely more on family for finances and bill payment, transportation, healthcare, personal care, and daily life issues can be difficult to discuss because they often result in adjustments to family disclosure norms and shifts in the kinds of private information that gets shared within a family (Egbert, Child, Lin,…

The purpose of Administrative Management and Procedures is to assist current and future leaders to develop the necessary skills to survive and thrive professionally in an ever-changing work environment, even when impacted by unforeseen tragedies beyond their ability to control. Appropriate administrative management processes and procedures will vary by career field, but this textbook will provide a general overview of professional recommendations and best practices to support the development of the next generation of successful leaders and administrators.

Abstract

When people get married or are in long-term relationships, involuntary relationships with in-laws are often created. In this case study, we exclusively focus on the relationships between daughters-in-law (DIL) and their mothers-in-law (MIL). This is a complex relationship to navigate, as the DIL may feel equal pressure to maintain in-law relationships while establishing boundaries and managing privacy within her own nuclear family. This case study offers vignettes that focus on communication privacy management within three distinct DIL/MIL relationships,…

Abstract

As seriously as professional sports are taken in the world, often people forget that it is first and foremost a business. When decisions have to be made, they are not only sports moves, but business choices as well. Athletes are just as much employees as they are sports figures, and their lives outside of the sport are just as relevant as the one in it. This case study will look at an upcoming offseason for a star basketball player named Dalton who faces a tough decision about his pending free agency and future contract. There are many factors involved in…

Sample

Chronic lifestyle-related conditions, such as ischemic heart disease, smoking-related conditions, high blood pressure, stroke, type 2 diabetes mellitus, obesity, and cancer, are at critically high levels worldwide (Dean, 2009a, 2009b). These conditions are associated with substantial social as well as economic burdens with the potential to bankrupt economies in the years ahead. Although the World Health Organization (WHO) has long proclaimed that lifestyle-related conditions are largely preventable and, in part, reversible with healthy living, these conditions are the…

Emerging communication technologies continue to affect the practice of public relations…..

Public Relations Management: A Team Based Approach by Diane F. Witmer features discussions of these new developments, including social media and the Internet. Unique to the market, Public Relations Management: A Team Based Approach addresses the team structure in which public relations is typically practiced.

Public Relations Management: A Team Based Approach:

• Includes learning…

Abstract

Physicians and other health care providers (HCPs)1 recognize that effective diabetes management requires close attention to patient lifestyles (Brashers, Neidig, & Goldsmith, 2004; Street et al., 1993; van Dam, 2003). To help HCPs more closely monitor patient health, researchers developed the MyCareTeam® system. MyCareTeam® is a web-based diabetes management application that allows patients to upload their blood glucose readings to their physician, access information about diabetes, and interact with their provider via secure email. Web-based systems…

Abstract

Conditions that impair patients’ communication abilities and cognitive functions often mean that health care surrogates make medical decisions on behalf of patients. These surrogate decision makers, often relatives of the patient, are faced with a variety of challenges, especially when it comes to coordinating the patient’s private health information. Drawing on Petronio’s (2002) theory of communication privacy management (CPM), this case explores the experience of Amber, who becomes a health care surrogate when her mother is unexpectedly incapacitated…

Sample

Janie bolted upright in bed and reached for her alarm clock. It was 3 a.m. Brad was snoring. She tried to gently push him onto his side but he was sound asleep and getting louder by the second. She took a deep breath and got out of bed. She eased her feet into her slippers and tip-toed down the hall. She peeked into the girls’ room and sighed with relief to find them both fast asleep. Lately, Eden, her four-year-old, had been waking up in the middle of the night, and it sometimes took an hour of rocking and singing softly to get her back to sleep. Janie was…

Managing and working with people is important across all disciplines.

The NEW edition of Management is accessible to a wide variety of students.  Readers will find the book relevant whether their major is business, communications, engineering, fine arts, or science.

Featuring best practices from the authors 25 plus years of teaching experience, Management provides an up-to-date, practical, interesting, and easy-to-read introduction to management principles.

Management…

In the rapidly changing sport space, a textbook that serves the specific needs of the students in an introductory sport management course is imperative. The overarching aim of Introduction to Sport Management is to combine basic theoretical concepts with the knowledge and expertise of University of Kansas Jayhawk professionals in the sporting field.

Students and faculty members alike will find value in the wide range of topics covered and the number of resources included to facilitate both in class and out of class activities and discussion. Finally,…

The members of the Sustainability Management Association, believe that we can reverse the course of environmental degradation, corruption, and climate change by taking action. Now is the time to do what we can to practice human kindness, governance, and stewardship. We believe that each one of us makes a difference, and together we can accomplish great feats.

The study guide serves four purposes:

1) to increase your sustainability management knowledge, skills and abilities to become a change agent

2) to prepare you to take the certification exam for the SMCP/SMCA…

New Publication Now Available!

On a daily basis, the United States, and the entire world in general, face the reality and responsibility of managing hazards, emergencies, and disasters. A disaster may strike at any time with little or no warning. Incidents may also occur with speed, surprise, and violence. Any location is vulnerable to some form of hazard.

The 2020 COVID-19 outbreak is just one indication that dangers, often unanticipated, may impact an area, region, nation, or in the case of COVID-19, the global community. Thus, communities…

Artist Management: The Relationship That Defines or Denies Success brings the perspectives of both an artist’s personal manager and the artist to students. Of these roles—perhaps the two most divergent personality types—skillsets and perspectives must by necessity work the closest together to achieve success in the industry: the artist and the personal manager. Having those perspectives and personalities present in the same text both to lead and to learn from is rare and invaluable. Looking at the relationship is enlightening, even revelatory, and insights are…

New Edition Now Available!

Operations management and related decision science fields (lean management, business analytics, project management, and supply chain management) have a critical role in today’s competitive business marketplace.

Lean Operations Management is centered on lean management and thinking and based on course design research and the concept of active learning. Discussions, activities, problems, and assessments are built into this textbook for use directly in class to immediately foster practice,…

An understanding of business case analysis is essential for the student of business and management. The Art of Business and Management: Case Analysis is intended for the neophyte business student and will demonstrate how business concepts are applied.

Sexual harassment and discrimination complaints can result in toxic work environments and huge plaintiff verdicts. This book teaches a novel, systematic method for addressing all employee complaints in a style that utilizes humor and case studies to help business students and human resource personnel comprehend the law, recognize issues and respond appropriately.

The method employs the acronym CIDER--Communicate, Investigate, Document, Evaluate and Respond--as the cornerstone for properly handling employee complaints. This innovative approach takes a potentially…

Time Management Survival Planning Guide for Schools and Colleges is a road map (or GPS) for students’ academic journey; therefore, it is designed to assist students to utilize their time wisely by helping them stay focused on classes, events, appointments, meetings, and career objectives. This planner will be used as a retention and an intervention tool for high school and college freshman students, especially in the freshman seminar classes. The manual’s primary purpose is to help students cope with the overwhelming responsibilities and demands of an educational…

Stress Management: A Guide to a Healthier Life looks at stress which has been linked to between 60-75% of illness and disease in this country. The focus is two fold—to examine stress using the components of wellness and trying to have the reader try new techniques through an experiential and interactive journey.This text touches on the physiological aspect of stress, but the main goal is to increase one’s wellness.

Stress Management:

• Examines the components of wellness.
• Features homework assignments…

Life Management is a guide to lifelong success in multiple facets of life. This course equips students with the principles and self-assessment skills necessary to evaluate their goals and take action to achieve them. With chapters such as Values and Self-Belief, Goal Setting, Education and Career Planning, Health and Wellness, and others, this course provides students with a comprehensive approach to making productive life decisions.

This package includes access to electronic textbook and course supplements (chapters and quizzes).

The goal of Operations and Supply Chain Management is to present operations and supply chain management for nonbusiness majors from a practitioner’s approach rather than the standard academic approach to a study of operations and supply chain management. Carl von Clausewitz wrote a book in the early 1800s on military strategy based on the observations of the Napoleonic Wars. In his book, On War , Clausewitz stated that all things change when you go from the abstract to the concrete. This is as true for the study of operations and supply chain management as it…

Fundamentals of Supply Chain Management, A Practitioner’s Perspective is based on both authors many years of experience working in the field of supply chain management.  It addresses the most fundamental concepts and best practices of contemporary supply chain management from the tactical and strategic perspectives, and is based on supply chain operations in the real world.  The text provides a comprehensive overview of the business processes, value creating activities, and best practices for managing the end-to-end supply chain – from forecasting…

Relying on the author’s experience as a consultant, executive coach, manager, and college professor, Management: Principles and Practices describes the core principles and practices that the best managers use to be both efficient and effective.

Written in a simple, clear, and concise manner, the publication provides a wealth of insight and examples, discussion questions, classroom exercises, and other activities to apply concepts to real-life scenarios. To make the transition to this publication virtually seamless, all adopting instructors receive…

Fundamentals of Supply Chain Management, A Practitioner’s Perspective is based on both authors many years of experience working in the field of supply chain management.  It addresses the most fundamental concepts and best practices of contemporary supply chain management from the tactical and strategic perspectives, and is based on supply chain operations in the real world.  The text provides a comprehensive overview of the business processes, value creating activities, and best practices for managing the end-to-end supply chain – from forecasting and…

With a focus on career preparation and development, the authors McDonald and Smith present case studies demonstrating various ethical, legal, and managerial issues that may occur in the workplace. Through the use of this highly engaging text, students will gain knowledge and understanding of how to identify and resolve workplace challenges, make ethical decisions, develop communication skills, and minimize company liability. Whether used in a legal, business, or communications course, Training the Next Generation will help to bring instructors one step further in…

The guiding principles in writing this book were to find a way to lower the cost of a Human Resources textbook, to reduce student study time while improving learning outcomes, and to increase the effectiveness of the instructor's efforts. Significantly less than half of most textbooks, sometimes less than one third, consists of the theory and practices of a subject. The remaining content focuses on examples and what are often referred to as bells and whistles—extra features that help market the textbook. Though there is nothing inherently wrong with examples and extra features, they…

Project Management Using Microsoft Project 2013: A Training and Reference Guide for Project Managers Using Standard, Professional, Server, Web Application and Project Online introduces readers to the project manager’s perspective on the latest version of Microsoft Project, Microsoft Project 2013. This set of software tools supports what is known as enterprise project management (EPM), the management of all projects across an organization.

Effective EPM allows organizations to better meet Portfolio commitments and achieve their goals. The process begins…

New Publication Now Available!

Many teachers find that approximately one half of all classroom time can be taken up with activities other than instruction.

Elementary Classroom Management prepares future teachers with effective training and strategies that allow them more instructional time and less management of behavioral challenges.  The publication discusses the many issues that can help support classroom teachers, administrators, as well as families in better understanding the importance of…

The Craft Beer Market Has Grown 16% During 2015
- Brewers Association, Boulder, CO

Craft Beverage Business Management addresses the unique challenges, primary tools, and advice for craft beverage entrepreneurs.

Future entrepreneurs need to find a way to stand out from the crowded and exponentially-growing craft beverage industry. One can stand out by understanding the ropes of the business, becoming an expert, and finally, getting ahead of his/her competitors. There’s no better place to start than with Craft…

Management within the justice domain involves considerations of controlling, coordinating, leading, organizing, planning, staffing, and directing. No solitary approach for executing these functions exists. Instead, each separate justice system entity represents a unique instantiation of management endeavors and activities. Essentially, the management paradigms that are successful for one justice system entity may be completely ineffective for another organization.

Management and Administration for Criminal Justice Organizations provides insight into…

Although a nascent field of research, customer experience management has become an important research and management topic in today’s interconnected world…

Customers are no longer passive participants of the firm’s value proposition, but are actively involved in the co-creation and co-ownership of the brand. However, research has repeatedly shown that a firm’s external image is often a reflection of how its employees experience the firm. Thus, ensuring that both customers and employees are positively invested in this co-creation and managing the…

Healthcare management is often considered confusing, poorly planned, and rapidly changing.

From the cutting edge organization theory to the tried and true model, Health Care Management: Theory in Action has you covered.

Health Care Management was designed to benefit students through clear principles of leadership and management, illustration of creative problem solving techniques, discussion of key management components, and applications of theory to solve management problems in various health care settings.

…

Today, more than ever before, people desire to look and feel better, to slow the effects of aging, manage stress, and/or prevent age related illness. This growing social phenomenon is the so called wellness generation.

Service Management in Health and Wellness Services examines the growing significance of the wellness concept as a feature of the health care industry. This new paradigm shift in the composition of health care and the subsequent changes in the needs and expectations of health care customers are transforming health care into…

"Ideas in Action" is a mnemonic to make students participate more and have an easy way to remember the strategic management process.

Strategic Management: Using Ideas in Action helps students and business/management executives in the process of understanding, implementing, and evaluating strategic management in any organization where they work, and to apply these concepts in their daily activities.

Comprised of eleven chapters, Strategic Management: Using Ideas in Action, is a compilation of ideas that the author has…

Human Resource Management: A Managerial Tool for Competitive Advantage visibly and continuously highlights the importance of HR and its potential contribution to a firm’s competitive advantage. Because of the increasing importance of legal issues in the HR area, students need to fully understand employment law and how it applies to both HR and management. Consequently,…

Integrated Brand Promotion Management: Text, Cases, and Exercises provides the foundation for university-level courses that help students explore and understand the range of options available to brand decision-makers.

Integrated Brand Promotion Management covers a wide range of decision-making areas in 17 chapters.

Traditional areas included are:

• establishing objectives
• budgeting
• creative strategy
• direct marketing
• public relations
• client/agency relations…