RESULTS: 77
Product:
Contemporary Cases in Event ManagementNew Publication Now Available! Contemporary Cases in Event Management is a collection of 14 case studies. Featuring a wide variety of cases involving Government Meetings, Trade Shows, Association Meetings, PRIDE Gatherings, and more, this case collection is the perfect accompanying text to any Event Planning and Management course. Contemporary Cases in Event Management includes: learning outcomes identified for each case study. case summaries and discussion questions. key words, references and additional resources in most of the provided cases.
Product:
Craft Beverage Business ManagementThe Craft Beer Market Has Grown 16% During 2015 - Brewers Association, Boulder, CO Craft Beverage Business Management addresses the unique challenges, primary tools, and advice for craft beverage entrepreneurs. Future entrepreneurs need to find a way to stand out from the crowded and exponentially-growing craft beverage industry. One can stand out by understanding the ropes of the business, becoming an expert, and finally, getting ahead of his/her competitors. There’s no better place to start than with Craft Beverage Business Management. Craft Beverage Business Management helps...
Product:
Customer Experience Management: Enhancing Experience and Value through Service Management Although a nascent field of research, customer experience management has become an important research and management topic in today’s interconnected world… Customers are no longer passive participants of the firm’s value proposition, but are actively involved in the co-creation and co-ownership of the brand. However, research has repeatedly shown that a firm’s external image is often a reflection of how its employees experience the firm. Thus, ensuring that both customers and employees are positively invested in this co-creation and managing the customer experience has never been...
Product:
Cybersecurity: Bridging the Gap Between Technician & ManagementThe ability to comprehend the language involved in this new and evolving cyber world is essential now more than ever. Cybersecurity: Bridging the Gap Between Technician & Management: Provides a dictionary of computer terminology. Delivers a synopsis of what we actually use computers to do. Gives an outline of using computers in series and parallel to increase power and resources. Highlights how our vulnerabilities increase when power and capability rise. Reviews the most dangerous component of the cyber world – people. Cybersecurity: Bridging the Gap Between...
Product:
Facility and Event Management: Applications in SportSports stadiums are becoming bigger, louder, and more exciting. With so many people in one area, it takes quite a bit of planning and work to pull off an event successfully. This is where facility and event management comes in. Perfect for both undergraduate and graduate level courses, Facility and Event Management covers everything from the history of sport facilities, to the construction of new stadiums, to customer service, and booking events. Available in print and eBook editions, Facility and Event Management by Jeffrey Petersen, Larry Judge, and John Miller: Is written by...
Product:
Introduction to Sport Management: Theory and PracticeIntroduction to Sport Management: Theory and Practice bridges the theoretical-practical divide by providing students with practical perspectives on today’s sport management issues, based upon sound theoretical frameworks. Introduction to Sport Management introduces readers to the complex nature of today’s sport industry and offers advice from sport-industry insiders. Introduction to Sport Management: Theory and Practice: features unique perspectives from a wide range of contributing authors and interviewees. introduces fundamental sport management...
Product:
Project Management Using Microsoft Project 2013 - Academic VersionProject Management Using Microsoft Project 2013: A Training and Reference Guide for Project Managers Using Standard, Professional, Server, Web Application and Project Online introduces readers to the project manager’s perspective on the latest version of Microsoft Project, Microsoft Project 2013. This set of software tools supports what is known as enterprise project management (EPM), the management of all projects across an organization. Effective EPM allows organizations to better meet Portfolio commitments and achieve their goals. The process begins with the project manager, using a...
Product:
Project Management Using Microsoft Project 2013 - Industry VersionProject Management Using Microsoft Project 2013: A Training and Reference Guide for Project Managers Using Standard, Professional, Server, Web Application and Project Online introduces readers to the project manager’s perspective on the latest version of Microsoft Project, Microsoft Project 2013. This set of software tools supports what is known as enterprise project management (EPM), the management of all projects across an organization. Effective EPM allows organizations to better meet Portfolio commitments and achieve their goals. The process begins with the project manager, using a...
Product:
Restaurant Management: A Best Practices ApproachThe Recipe for Success in Restaurant Management… Restaurant Management: A Best Practices Approach introduces the reader to the vast menu of opportunities available in the restaurant industry - from creating business plans to guest service, quality management, labor costs and beyond. Written by a diverse collection of restaurant industry and education experts, Restaurant Management: A Best Practices Approach: Includes a section dedicated to career opportunities, job prospects, and the differences between self-ownership and franchised operations. Describes the five types of...
Product:
Service Management in Health and Wellness ServicesToday, more than ever before, people desire to look and feel better, to slow the effects of aging, manage stress, and/or prevent age related illness. This growing social phenomenon is the so called wellness generation. Service Management in Health and Wellness Services examines the growing significance of the wellness concept as a feature of the health care industry. This new paradigm shift in the composition of health care and the subsequent changes in the needs and expectations of health care customers are transforming health care into a largely customer-driven service sector....
Product:
Service Management Principles for Hospitality and Tourism3rd Edition Now Available! Research, teaching interests and collective industry experiences have led to a strong belief that service management theory provides a vital conceptual framework with near perfect applicability in hospitality and tourism. Service Management Principles for Hospitality & Tourism guides managers to a new perspective that sees hospitality and tourism as essential service businesses requiring a holistic cross-functional approach to meeting customers’ needs within the context of personal relationships and experience. This edition includes references and examples...
Product:
Starting Your Career in Sport, Entertainment and Venue ManagementNew Publication Coming Soon! Every organization in sport, entertainment, and venue management struggles to find employees that “get it.” Very few have any idea of what working in this industry is really like. Even fewer are willing to put in the effort required. Starting Your Career in Sport, Entertainment, & Venue Management helps readers to identify numerous career paths --- some that they never knew about --- and describe some of the duties of each job. This publication guides readers step-by-step to prepare them to compete for the scarce and desirable jobs in sport...
Product:
Strategic Management for Hospitality & Travel: Today and TomorrowNew Publication Now Available! The world of hospitality and travel is rapidly changing. Sudden changes in the external environment can have an enormous impact literally overnight. Strategic Management for Hospitality & Travel: Today and Tomorrow focuses on strategy for companies during a time of prosperity and uncertainty. Written in an entrepreneurial and an environmental-scanning approach, this NEW title helps students learn to read and interpret the trends in society that bring opportunity and threats to hospitality firms. Strategic Management for Hospitality & Travel...
Product:
Event Management Blueprint: Creating and Managing Successful Sports EventsWritten from a practitioner's viewpoint, Event Management Blueprint: Creating & Managing Successful Sports Events bridges the gap between classroom instruction and on-the-job required tasks by providing current and future event managers with an event management template that can be used in the sports industry. The NEW second edition of Event Management Blueprint challenges readers to create a sport event using a step-by-step process that breaks down tasks into manageable pieces including the processes associated with conceptualizing and planning an event. The end result of the project...
Product:
Management Principles and PracticesRelying on the author’s experience as a consultant, executive coach, manager, and college professor, Management: Principles and Practices describes the core principles and practices that the best managers use to be both efficient and effective. Written in a simple, clear, and concise manner, the publication provides a wealth of insight and examples, discussion questions, classroom exercises, and other activities to apply concepts to real-life scenarios. To make the transition to this publication virtually seamless, all adopting instructors receive instructor’s resources.
Product:
Stress Management: A Guide to a Healthier LifeStress Management: A Guide to a Healthier Life looks at stress which has been linked to between 60-75% of illness and disease in this country. The focus is two fold—to examine stress using the components of wellness and trying to have the reader try new techniques through an experiential and interactive journey.This text touches on the physiological aspect of stress, but the main goal is to increase one’s wellness. Stress Management: Examines the components of wellness. Features homework assignments and reflective comments and questions throughout. Presents techniques for...
Product:
Time Management Survival Planning Guide for Schools and CollegesTime Management Survival Planning Guide for Schools and Colleges is a road map (or GPS) for students’ academic journey; therefore, it is designed to assist students to utilize their time wisely by helping them stay focused on classes, events, appointments, meetings, and career objectives. This planner will be used as a retention and an intervention tool for high school and college freshman students, especially in the freshman seminar classes. The manual’s primary purpose is to help students cope with the overwhelming responsibilities and demands of an educational setting by providing a tool...
Product:
Delivering the Guest Experience: Successful Hotel, Lodging and Resort ManagementThe delivery of an exceptional customer experience is critical to the long-term success of a hospitality enterprise—whether that enterprise is a full-service, luxury resort or a select-service, economy hotel. Delivering the Guest Experience: Successful Hotel, Lodging & Resort Management is based upon 25 years of personal, hands-on industry experience coupled with extensive academic preparation and study. This title focuses on the application of sound customer service theory and best industry practices within the context of a hotel, lodging, or resort setting. Exceptional customer...
Product:
Elementary Classroom ManagementNew Publication Now Available! Many teachers find that approximately one half of all classroom time can be taken up with activities other than instruction. Elementary Classroom Management prepares future teachers with effective training and strategies that allow them more instructional time and less management of behavioral challenges. The publication discusses the many issues that can help support classroom teachers, administrators, as well as families in better understanding the importance of effective classroom approaches. Timely topics include poverty among students, violence...
Product:
Essentials of Aviation Management: A Guide for Aviation Service BusinessesIt is imperative that aviation businesses play an active role in ensuring a positive business climate for their home fields and for other airports as well. Essentials of Aviation Management: A Guide for Aviation Service Businesses provides the analytical tools that will assist the manager of the aviation service business who wishes to be competitive in today’s aviation environment capitalize on challenges and opportunities. It is a practical reference for the individual in industry and also serves well in undergraduate and graduate courses. Essentials of Aviation Management: A Guide for...
Product:
Fundamentals of Supply Chain Management: A Practitioner's PerspectiveFundamentals of Supply Chain Management, A Practitioner’s Perspective is based on both authors many years of experience working in the field of supply chain management. It addresses the most fundamental concepts and best practices of contemporary supply chain management from the tactical and strategic perspectives, and is based on supply chain operations in the real world. The text provides a comprehensive overview of the business processes, value creating activities, and best practices for managing the end-to-end supply chain – from forecasting and demand management, to sourcing...
Product:
Health Care Management: Theory in ActionHealthcare management is often considered confusing, poorly planned, and rapidly changing.From the cutting edge organization theory to the tried and true model, Health Care Management: Theory in Action has you covered.Health Care Management was designed to benefit students through clear principles of leadership and management, illustration of creative problem solving techniques, discussion of key management components, and applications of theory to solve management problems in various health care settings.Health Care Management:Contains case studies that illustrate chapter concepts in real-...
Product:
HR Competencies for Working Managers: Your Toolkit for Managing PerformanceWhether you are an employee or employer, providing memorable experiences at all touch points is instrumental in fostering a positive culture. HR Competencies for Working Managers: Your Toolkit for Managing Performance informs on the immense value of human to human relationships in the workplace. The text explains how a positive culture is created through consideration of customer experience, employee experience, and empathy and service generosity. HR Competencies for Working Managers: Your Toolkit for Managing Performance details scenarios from workplace discrimination to talent...
Product:
Human Resource Management
Product:
Human Resource Management: A Managerial Tool for Competitive AdvantageEffective management of human resources, like the effective management of all other organizational resources, leads to competitive advantage in the marketplace....Human Resource Management: A Managerial Tool for Competitive Advantage visibly and continuously highlights the importance of HR and its potential contribution to a firm’s competitive advantage. Because of the increasing importance of legal issues in the HR area, students need to fully understand employment law and how it applies to both HR and management. Consequently, Human Resource Management has a very strong legal orientation....
Product:
Integrated Brand Promotion Management: Text, Cases, and ExercisesIntegrated Brand Promotion Management: Text, Cases, and Exercises provides the foundation for university-level courses that help students explore and understand the range of options available to brand decision-makers. Integrated Brand Promotion Management covers a wide range of decision-making areas in 17 chapters. Traditional areas included are: establishing objectives budgeting creative strategy direct marketing public relations client/agency relations ethical considerations These areas are supplemented with a chapter discussing event sponsorship, product...
Product:
Introduction to Global Club ManagementIntroduction to Global Club Management provides a comprehensive foundation of the unique aspects that set golf club management apart from other realms of the hospitality industry. From Recruitment and HR to Memberships and Operations, the text discusses the past, present, and future of clubs, ensuring students are prepared to delve into this industry with a thorough knowledge of its interworkings. Filled with breathtaking images and explanatory graphs and charts, Introduction to Global Club Management is an excellent resource for hospitality students of any level.
Product:
Introduction to Sport ManagementIn the rapidly changing sport space, a textbook that serves the specific needs of the students in an introductory sport management course is imperative. The overarching aim of Introduction to Sport Management is to combine basic theoretical concepts with the knowledge and expertise of University of Kansas Jayhawk professionals in the sporting field. Students and faculty members alike will find value in the wide range of topics covered and the number of resources included to facilitate both in class and out of class activities and discussion. Finally, readers will enjoy the insights of...
Product:
Lean Operations Management: Lecture Notes, Concepts, and ExercisesNew Edition Now Available! Operations management and related decision science fields (lean management, business analytics, project management, and supply chain management) have a critical role in today’s competitive business marketplace. Lean Operations Management is centered on lean management and thinking and based on course design research and the concept of active learning. Discussions, activities, problems, and assessments are built into this textbook for use directly in class to immediately foster practice, encourage reinforcement, actively engage students in work and discussions...
Product:
Life ManagementLife Management is a guide to lifelong success in multiple facets of life. This course equips students with the principles and self-assessment skills necessary to evaluate their goals and take action to achieve them. With chapters such as Values and Self-Belief, Goal Setting, Education and Career Planning, Health and Wellness, and others, this course provides students with a comprehensive approach to making productive life decisions.
Product:
ManagementManagement is all about working with people in organizations. Few meaningful outcomes in the workplace happen as a result of the effort of one person. Rather, most accomplishments are the product of a group of people working together in an organization. Regardless of occupation, most people work with others in their careers. Management introduces the study of management and the roles that managers perform in organizations, covering a variety of topics such as The Environments of Management, Planning and Strategy, Leadership, and more.
Product:
ManagementManaging and working with people is important across all disciplines. The NEW edition of Management is accessible to a wide variety of students. Readers will find the book relevant whether their major is business, communications, engineering, fine arts, or science. Featuring best practices from the authors 25 plus years of teaching experience, Management provides an up-to-date, practical, interesting, and easy-to-read introduction to management principles. Management strikes a balance between theory and application. While the book is centered on classic management...
Product:
Management and Administration for Criminal Justice OrganizationsManagement within the justice domain involves considerations of controlling, coordinating, leading, organizing, planning, staffing, and directing. No solitary approach for executing these functions exists. Instead, each separate justice system entity represents a unique instantiation of management endeavors and activities. Essentially, the management paradigms that are successful for one justice system entity may be completely ineffective for another organization. Management and Administration for Criminal Justice Organizations provides insight into management concepts that may be...
Product:
Management of Hospitality Human Resources: Theory and Practice for Maximizing Management and Employee PotentialThe guiding principles in writing this book were to find a way to lower the cost of a Human Resources textbook, to reduce student study time while improving learning outcomes, and to increase the effectiveness of the instructor's efforts. Significantly less than half of most textbooks, sometimes less than one third, consists of the theory and practices of a subject. The remaining content focuses on examples and what are often referred to as bells and whistles—extra features that help market the textbook. Though there is nothing inherently wrong with examples and extra features, they increase...
Product:
Management of Organizations: In a Modern WorldThis package includes access to electronic textbook and course supplements (chapters and quizzes).
Product:
Management Science with Spreadsheet Modeling eBook Version You will receive access to this electronic text via email after using the shopping cart above to complete your purchase.
Product:
Management: An Introduction
Product:
OCCUPATION MANAGEMENT HANDBOOK
Product:
Operations and Supply Chain ManagementThe goal of Operations and Supply Chain Management is to present operations and supply chain management for nonbusiness majors from a practitioner’s approach rather than the standard academic approach to a study of operations and supply chain management. Carl von Clausewitz wrote a book in the early 1800s on military strategy based on the observations of the Napoleonic Wars. In his book, On War , Clausewitz stated that all things change when you go from the abstract to the concrete. This is as true for the study of operations and supply chain management as it is for the study of military...
Product:
Operations Management
Product:
Principles of Management
Product:
Public Relations Management: A Team-Based ApproachEmerging communication technologies continue to affect the practice of public relations….. Public Relations Management: A Team Based Approach by Diane F. Witmer features discussions of these new developments, including social media and the Internet. Unique to the market, Public Relations Management: A Team Based Approach addresses the team structure in which public relations is typically practiced. Public Relations Management: A Team Based Approach: Includes learning objectives, reflection exercises, and a full index and glossary. Provides practical examples, full texts of...
Product:
SAP SCM: A Supplement for SAP Based Supply Chain Management CoursesThis supplement is organized into three sections with chapters within each section and also an appendix. The undergraduate section of this supplement allows students to explore most but not all of the SAP ECC functions listed. The graduate section of this supplement covers a small list of ECC functions and also includes some of the functions within SAP APO.
Product:
Strategic Management: Using Ideas in Action"Ideas in Action" is a mnemonic to make students participate more and have an easy way to remember the strategic management process.Strategic Management: Using Ideas in Action helps students and business/management executives in the process of understanding, implementing, and evaluating strategic management in any organization where they work, and to apply these concepts in their daily activities.Comprised of eleven chapters, Strategic Management: Using Ideas in Action, is a compilation of ideas that the author has used for many years in teaching strategic management and related subjects and...
Product:
Stress Management for Healthy LivingStress Management for Healthy Living is an interactive, online course that can be customized for use at any school. Stress Management for Healthful Living features: Flexibility – online delivery format allows students to take the course when they can. Key points & objectives. Quizzes at the end of each chapter. Topics such as physiology, consequences, time management, and more! Embedded videos for content delivery.
Product:
Sustainability Management Certified Professional (SMCP): A Pioneer Study Guide What does SMCP certification mean to you? Certification attests that professionals strategically manage for economic performance, social responsibility, and environmental stewardship SMCP’s will be able to implement strategic plans and create a systemic culture New hires will have a core competency in managing human and natural resources SMCP’s will exceed stakeholder expectations What are the benefits of certification? Widespread knowledge, skills, and abilities on how to manage for sustainability that creates a workplace culture...
Product:
Training the Next Generation: Ethical, Legal, and Management Issues in the WorkplaceWith a focus on career preparation and development, the authors McDonald and Smith present case studies demonstrating various ethical, legal, and managerial issues that may occur in the workplace. Through the use of this highly engaging text, students will gain knowledge and understanding of how to identify and resolve workplace challenges, make ethical decisions, develop communication skills, and minimize company liability. Whether used in a legal, business, or communications course, Training the Next Generation will help to bring instructors one step further in preparing today’s students to...