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Contemporary Cases in Event ManagementContemporary Cases in Event Management is a collection of 14 case studies. Featuring a wide variety of cases involving Government Meetings, Trade Shows, Association Meetings, PRIDE Gatherings, and more, this case collection is the perfect accompanying text to any Event Planning and Management course.
Contemporary Cases in Event Management includes:
- learning outcomes identified for each case study.
- case summaries and discussion questions.
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Craft Beverage Business ManagementThe Craft Beer Market Has Grown 16% During 2015
- Brewers Association, Boulder, CO
Craft Beverage Business Management addresses the unique challenges, primary tools, and advice for craft beverage entrepreneurs.
Future entrepreneurs need to find a way to stand out from the crowded and exponentially-growing craft beverage industry. One can stand out by understanding the ropes of the business, becoming an expert, and finally, getting ahead of his/her competitors. There’s no better place to start than with Craft...
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Customer Experience Management: Enhancing Experience and Value through Service Management
Although a nascent field of research, customer experience management has become an important research and management topic in today’s interconnected world…
Customers are no longer passive participants of the firm’s value proposition, but are actively involved in the co-creation and co-ownership of the brand. However, research has repeatedly shown that a firm’s external image is often a reflection of how its employees experience the firm. Thus, ensuring that both customers and employees are positively invested in this co-creation and managing the customer...
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Cybersecurity: Bridging the Gap Between Technician & ManagementThe ability to comprehend the language involved in this new and evolving cyber world is essential now more than ever.
Cybersecurity: Bridging the Gap Between Technician & Management:
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- Delivers a synopsis of what we actually use computers to do.
- Gives an outline of using computers in series and parallel to increase power and resources.
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Facility and Event Management: Applications in SportSports stadiums are becoming bigger, louder, and more exciting. With so many people in one area, it takes quite a bit of planning and work to pull off an event successfully. This is where facility and event management comes in.
Perfect for both undergraduate and graduate level courses, Facility and Event Management covers everything from the history of sport facilities, to the construction of new stadiums, to customer service, and booking events.
Available in print and eBook editions, Facility and Event...
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Introduction to Sport Management: Theory and PracticeIntroduction to Sport Management: Theory and Practice bridges the theoretical-practical divide by providing students with practical perspectives on today’s sport management issues, based upon sound theoretical frameworks. Introduction to Sport Management introduces readers to the complex nature of today’s sport industry and offers advice from sport-industry insiders.
Introduction to Sport Management: Theory and Practice:
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Project Management Using Microsoft Project 2013 - Academic VersionProject Management Using Microsoft Project 2013: A Training and Reference Guide for Project Managers Using Standard, Professional, Server, Web Application and Project Online introduces readers to the project manager’s perspective on the latest version of Microsoft Project, Microsoft Project 2013. This set of software tools supports what is known as enterprise project management (EPM), the management of all projects across an organization.
Effective EPM allows organizations to better meet Portfolio commitments and achieve their goals. The process begins with...
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Project Management Using Microsoft Project 2013 - Industry VersionProject Management Using Microsoft Project 2013: A Training and Reference Guide for Project Managers Using Standard, Professional, Server, Web Application and Project Online introduces readers to the project manager’s perspective on the latest version of Microsoft Project, Microsoft Project 2013. This set of software tools supports what is known as enterprise project management (EPM), the management of all projects across an organization.
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Restaurant Management: A Best Practices ApproachThe Recipe for Success in Restaurant Management…
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Written by a diverse collection of restaurant industry and education experts, Restaurant Management: A Best Practices Approach:
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Service Management in Health and Wellness ServicesToday, more than ever before, people desire to look and feel better, to slow the effects of aging, manage stress, and/or prevent age related illness. This growing social phenomenon is the so called wellness generation.
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Service Management Principles for Hospitality and TourismResearch, teaching interests and collective industry experiences have led to a strong belief that service management theory provides a vital conceptual framework with near perfect applicability in hospitality and tourism.
Service Management Principles for Hospitality & Tourism guides managers to a new perspective that sees hospitality and tourism as essential service businesses requiring a holistic cross-functional approach to meeting customers’ needs within the context of personal relationships and experience. This edition includes references and...
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Starting Your Career in Sport, Entertainment and Venue ManagementEvery organization in sport, entertainment, and venue management struggles to find employees that “get it.” Very few have any idea of what working in this industry is really like. Even fewer are willing to put in the effort required.
Starting Your Career in Sport, Entertainment, & Venue Management helps readers to identify numerous career paths --- some that they never knew about --- and describe some of the duties of each job.
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Strategic Management for Hospitality & Travel: Today and TomorrowThe world of hospitality and travel is rapidly changing. Sudden changes in the external environment can have an enormous impact literally overnight.
Strategic Management for Hospitality & Travel: Today and Tomorrow focuses on strategy for companies during a time of prosperity and uncertainty. Written in an entrepreneurial and an environmental-scanning approach, this title helps students learn to read and interpret the trends in society that bring opportunity and threats to hospitality firms.
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Event Management Blueprint: Creating and Managing Successful Sports EventsWritten from a practitioner's viewpoint, Event Management Blueprint: Creating & Managing Successful Sports Events bridges the gap between classroom instruction and on-the-job required tasks by providing current and future event managers with an event management template that can be used in the sports industry.
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Management Principles and PracticesRelying on the author’s experience as a consultant, executive coach, manager, and college professor, Management: Principles and Practices describes the core principles and practices that the best managers use to be both efficient and effective.
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Stress Management: A Guide to a Healthier LifeStress Management: A Guide to a Healthier Life looks at stress which has been linked to between 60-75% of illness and disease in this country. The focus is two fold—to examine stress using the components of wellness and trying to have the reader try new techniques through an experiential and interactive journey.This text touches on the physiological aspect of stress, but the main goal is to increase one’s wellness.
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Time Management Survival Planning Guide for Schools and CollegesTime Management Survival Planning Guide for Schools and Colleges is a road map (or GPS) for students’ academic journey; therefore, it is designed to assist students to utilize their time wisely by helping them stay focused on classes, events, appointments, meetings, and career objectives. This planner will be used as a retention and an intervention tool for high school and college freshman students, especially in the freshman seminar classes. The manual’s primary purpose is to help students cope with the overwhelming responsibilities and demands of an educational...
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Artist Management: The Relationship that Defines or Denies SuccessArtist Management: The Relationship That Defines or Denies Success brings the perspectives of both an artist’s personal manager and the artist to students. Of these roles—perhaps the two most divergent personality types—skillsets and perspectives must by necessity work the closest together to achieve success in the industry: the artist and the personal manager. Having those perspectives and personalities present in the same text both to lead and to learn from is rare and invaluable. Looking at the relationship is enlightening, even revelatory, and insights are...
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Crafting Your Message: Practical Lessons in Management CommunicationWe communicate from the moment we are born. The back and forth of messages is at the core of fulfilling needs. It makes you wonder why communication becomes a challenge as we reach adulthood, and especially in the workplace. Misunderstandings, cultural differences, and alternate agendas make the communication task fraught with unintended consequences.
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Delivering the Guest Experience: Successful Hotel, Lodging and Resort ManagementThe delivery of an exceptional customer experience is critical to the long-term success of a hospitality enterprise—whether that enterprise is a full-service, luxury resort or a select-service, economy hotel.
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Elementary Classroom ManagementNew Publication Now Available!
Many teachers find that approximately one half of all classroom time can be taken up with activities other than instruction.
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Entrepreneurship, Innovation and Technology ManagementThis publication explores essential concepts related to entrepreneurship, innovation, and technology commercialization. It provides insight into the fundamental ideas, models, practices, and strategies of technology-intensive entrepreneurial ventures. Drawing on the academic and professional experience of the authors, this book is grounded in theory yet managerially practical. The range of topics explored in this book have been empirically validated by research and endorsed in management practice. It is unlike most innovation and technology commercialization books...
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Essentials of Aviation Management: A Guide for Aviation Service BusinessesIt is imperative that aviation businesses play an active role in ensuring a positive business climate for their home fields and for other airports as well.
Essentials of Aviation Management: A Guide for Aviation Service Businesses provides the analytical tools that will assist the manager of the aviation service business who wishes to be competitive in today’s aviation environment capitalize on challenges and opportunities. It is a practical reference for the individual in industry and also serves well in undergraduate and graduate courses.
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Foundations of Emergency ManagementNew Publication Now Available!
On a daily basis, the United States, and the entire world in general, face the reality and responsibility of managing hazards, emergencies, and disasters. A disaster may strike at any time with little or no warning. Incidents may also occur with speed, surprise, and violence. Any location is vulnerable to some form of hazard.
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Fundamentals of Supply Chain Management: A Practitioner's PerspectiveFundamentals of Supply Chain Management, A Practitioner’s Perspective is based on both authors many years of experience working in the field of supply chain management. It addresses the most fundamental concepts and best practices of contemporary supply chain management from the tactical and strategic perspectives, and is based on supply chain operations in the real world. The text provides a comprehensive overview of the business processes, value creating activities, and best practices for managing the end-to-end supply chain – from forecasting and demand...
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Fundamentals of Supply Chain Management: A Practitioner's Perspective - Rutgers VersionFundamentals of Supply Chain Management, A Practitioner’s Perspective is based on both authors many years of experience working in the field of supply chain management. It addresses the most fundamental concepts and best practices of contemporary supply chain management from the tactical and strategic perspectives, and is based on supply chain operations in the real world. The text provides a comprehensive overview of the business processes, value creating activities, and best practices for managing the end-to-end supply chain – from forecasting and demand...
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Health Care Management: Theory in ActionHealthcare management is often considered confusing, poorly planned, and rapidly changing.
From the cutting edge organization theory to the tried and true model, Health Care Management: Theory in Action has you covered.
Health Care Management was designed to benefit students through clear principles of leadership and management, illustration of creative problem solving techniques, discussion of key management components, and applications of theory to solve management problems in various health care settings.
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HR Competencies for Working Managers: Your Toolkit for Managing PerformanceThe goal of this book is to provide essential competencies for working managers and HR professionals.
When I look back on my 14 years of industry experience as a part of a management team, I feel we could have avoided lawsuits, dysfunctional hires, and unnecessary turnover, if we all had a working knowledge of Human Resources Management. We could have created a well-defined organizational culture, inspiring core values, clear service behaviors, and service recovery methods to provide an authentic experience to our internal and external customers. This book just does that.
I...
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Human Resource Management: A Managerial Tool for Competitive AdvantageEffective management of human resources, like the effective management of all other organizational resources, leads to competitive advantage in the marketplace....
Human Resource Management: A Managerial Tool for Competitive Advantage visibly and continuously highlights the importance of HR and its potential contribution to a firm’s competitive advantage. Because of the increasing importance of legal issues in the HR area,...
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Integrated Brand Promotion Management: Text, Cases, and ExercisesIntegrated Brand Promotion Management: Text, Cases, and Exercises provides the foundation for university-level courses that help students explore and understand the range of options available to brand decision-makers.
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Introduction to Global Club ManagementIntroduction to Global Club Management provides a comprehensive foundation of the unique aspects that set golf club management apart from other realms of the hospitality industry. From Recruitment and HR to Memberships and Operations, the text discusses the past, present, and future of clubs, ensuring students are prepared to delve into this industry with a thorough knowledge of its interworkings.
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Introduction to Operations ManagementIntroduction to Operations Management provides students with an understanding as to how effective operations and supply chain management contributes to the competitiveness and survival of an organization. Students will be introduced to concepts, principles, and techniques that can be leveraged to analyze, control, and improve critical processes responsible for efficiently making and delivering goods and services without losing sight of the goal of RIGHT6.
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Introduction to Sport ManagementIn the rapidly changing sport space, a textbook that serves the specific needs of the students in an introductory sport management course is imperative. The overarching aim of Introduction to Sport Management is to combine basic theoretical concepts with the knowledge and expertise of University of Kansas Jayhawk professionals in the sporting field.
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Operations management and related decision science fields (lean management, business analytics, project management, and supply chain management) have a critical role in today’s competitive business marketplace.
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Life ManagementLife Management is a guide to lifelong success in multiple facets of life. This course equips students with the principles and self-assessment skills necessary to evaluate their goals and take action to achieve them. With chapters such as Values and Self-Belief, Goal Setting, Education and Career Planning, Health and Wellness, and others, this course provides students with a comprehensive approach to making productive life decisions.
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ManagementManaging and working with people is important across all disciplines.
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Management and Administration for Criminal Justice OrganizationsManagement within the justice domain involves considerations of controlling, coordinating, leading, organizing, planning, staffing, and directing. No solitary approach for executing these functions exists. Instead, each separate justice system entity represents a unique instantiation of management endeavors and activities. Essentially, the management paradigms that are successful for one justice system entity may be completely ineffective for another organization.
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Management of Organizations: In a Modern WorldThis package includes access to electronic textbook and course supplements (chapters and quizzes).
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Management: A Practical Approach
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Management: An Introduction
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Management: The COVID EffectGroundbreaking Publication Coming Soon!
For years business schools have produced graduates competent in management theory and its several areas of specialization. Understanding business, government, and civil society and how these segments operate and interact in the context of business and management are also covered in business curricula. Emphasis is placed on understanding the critical areas of ethics, sustainability, cultural differences, and globalization.
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Management: The Right Work, Done Well! Preliminary EditionThis is the Preliminary Edition. It does not include resources that will be included in the full first edition.
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Operations and Supply ManagementThe goal of Operations and Supply Chain Management is to present operations and supply chain management for nonbusiness majors from a practitioner’s approach rather than the standard academic approach to a study of operations and supply chain management. Carl von Clausewitz wrote a book in the early 1800s on military strategy based on the observations of the Napoleonic Wars. In his book, On War , Clausewitz stated that all things change when you go from the abstract to the concrete. This is as true for the study of operations and supply chain management as it is...
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Project Management: Where Practical Meets TheoryNew Publication Now Available!
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Public Relations Management: A Team-Based ApproachEmerging communication technologies continue to affect the practice of public relations…..
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The Art of Business and Management Case AnalysisAn understanding of business case analysis is essential for the student of business and management. The Art of Business and Management: Case Analysis is intended for the neophyte business student and will demonstrate how business concepts are applied.
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Time Management
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